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#1 |
Fully Converged
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Karma: 14021202
Join Date: Oct 2002
Location: Switzerland
Device: Too many to count here.
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My notebook just died :(
My Lenovo notebook, by beloved companion through life, just died. I still cannot believe it. No warning signs - suddenly I just couldn't resume from standby. A reboot (pressing the on/off switch for a few seconds) didn't work. Took out the battery, the RAM even, but to no avail - the notebook is dead. One long beep, two short beeps. No picture.
According to this thread it's either the system board or the GPU (one of those NVIDIA admitted to be defective, no less). The good news is my notebook is still very much within its 3-years warranty period. The bad news is, I won't be as mobile until they send it back to me with a replaced system board. ![]() |
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#2 | |
Dry fruit
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Karma: 1047086
Join Date: Dec 2008
Location: Paris, France
Device: Bookeen Opus + HTC Desire HD
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#3 |
Still Easily Confused
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Karma: 505319
Join Date: Apr 2009
Location: Hampshire/Berkshire/Surrey - yes I am that big
Device: Kindle
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Ouch, that has to sting. Deepest sympathies
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#4 |
zeldinha zippy zeldissima
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Karma: 921169
Join Date: Dec 2007
Location: Paris, France
Device: eb1150 & is that a nook in her pocket, or she just happy to see you?
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ooh, i'm so sorry alex ! that must be so frustrating.
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#5 |
Fully Converged
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Karma: 14021202
Join Date: Oct 2002
Location: Switzerland
Device: Too many to count here.
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No data got lost (as far as I can tell). I also kept the hard disk before sending off the broken unit.
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#6 | |
The Grand Mouse 高貴的老鼠
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Karma: 307935764
Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Voyage
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Quote:
Repair services never guarantee that they'll retain data, even if the hard drive isn't the problem. |
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#7 |
sleepless reader
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Karma: 615547
Join Date: Jan 2008
Location: Germany, near Stuttgart
Device: Sony PRS-505, PB 360° & 302, nook wi-fi, Kindle 3
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Sorry to hear this. Hopefully you will get it back very soon.
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#8 |
Fully Converged
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Karma: 14021202
Join Date: Oct 2002
Location: Switzerland
Device: Too many to count here.
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Thanks guys. Yeah, I removed the hard disk before sending it in. Not only would I fear repair services of accidentally deleting my data, but I wouldn't want them to browse through my holiday photos.
![]() I am glad this notebook is still under warranty. My previous notebook, also a Lenovo Thinkpad, died of a similar symptom (the GPU failed due to a crack in the solder joint, a common problem with notebooks I heard). Last time it was beyond warranty, and a system board replacement would have cost more than the used notebook was worth. |
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#9 |
Wizard
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Karma: 96491
Join Date: May 2009
Location: Montreal, Qc
Device: xxx
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I'm so sorry! At least no data was lost!
I hope the new one comes soon. ![]() |
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#10 |
Grand Sorcerer
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Karma: 12185114
Join Date: Nov 2007
Location: Florida
Device: iPhone 6 plus, Sony T1, iPad 3
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Aw bummer!
My laptop fell off a table about a year and a half ago. We had it on life support for a while but eventually it went off to PC Heaven. Fortunately I didn't lose any data either. Good luck |
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#11 |
Storm Surge'n
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Karma: 8213195
Join Date: Nov 2008
Location: Lobster Capital
Device: S0ny PRS-300/350/505/700/T1
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My "manufacturer's warranty" states that that the unit must be returned "intact".
Is withholding your hard drive common practice for saving your data and do you get no hassle for repairs? WDE. |
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#12 |
Recovering Gadget Addict
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Karma: 676161
Join Date: May 2004
Location: Pittsburgh, PA
Device: iPad
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Wow, so sorry to hear this. It's like loosing an arm for a week! As others have said... at least the data is still there.
I'm interested to hear if they complain that you didn't include the hard drive with the return. My ThinkPad is likely to go back for warranty service in the next year because of a problem with the sd card reader. (It damages cards when they are inserted.) |
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#13 |
It's about the umbrella
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Karma: 56250158
Join Date: Jan 2009
Device: Sony 505| K Fire | KK 3G+Wi-Fi | iPhone 3Gs |Vista 32-bit Hm Prem w/FF
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So sorry..
![]() ![]() I still miss it. I hope you get yours back soon. It's like losing a body part to be without the laptop. |
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#14 |
Groupie
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Karma: 300001
Join Date: May 2009
Device: 505
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I once sent a notebook back and replaced the harddisk with an old broken one. When I got it back only the harddisk was fixed
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#15 | |
Fully Converged
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Karma: 14021202
Join Date: Oct 2002
Location: Switzerland
Device: Too many to count here.
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Quote:
They also asked me to include the BIOS password otherwise it will delay the progress. I did some more research on the symptoms and I am 99% confident that it's related to the faulty Nvidia chips: http://www.tomshardware.com/news/nvi...ting,5815.html |
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