PocketBook Inkpad Color 3 Store not working

spider74 · 08-10-2024, 01:15 PM

Hi there, I recently bought a Pocketbook InkPad Color 3 and when I click on the 'store' app, instead of launching the store, it opens the browser. The firmware version installed is the latest one, 6.8.3671 from June 2024. I've even tried a factory reset but it still doesn't work. Has anyone else experienced this? Do you know how to fix this issue? Thanks a lot to everyone.

spider74 · 08-15-2024, 02:42 PM

The problem was solved via remote by pocketbook assistance.

They asked me the serial number and after that the store was working again, with cloud options working.

Thanks.

08-10-2024, 01:15 PM	#1
spider74 Junior Member Posts: 4 Karma: 10 Join Date: Aug 2019 Location: italy Device: PocketBook Inkpad 3 HD - PB740	PocketBook Inkpad Color 3 Store not working Hi there, I recently bought a Pocketbook InkPad Color 3 and when I click on the 'store' app, instead of launching the store, it opens the browser. The firmware version installed is the latest one, 6.8.3671 from June 2024. I've even tried a factory reset but it still doesn't work. Has anyone else experienced this? Do you know how to fix this issue? Thanks a lot to everyone.

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08-15-2024, 02:42 PM	#2
spider74 Junior Member Posts: 4 Karma: 10 Join Date: Aug 2019 Location: italy Device: PocketBook Inkpad 3 HD - PB740	The problem was solved via remote by pocketbook assistance. They asked me the serial number and after that the store was working again, with cloud options working. Thanks.

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