12-26-2021, 09:37 PM | #1 |
Junior Member
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Device: Likebook Mars
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Likebook Mars stuck on sleep screen
Hi, I bought the Mars about a year and a half ago, and regularly use it. There is no external SD card in it. Suddenly after a night's sleep the Mars cannot be woken up from the sleep screen, though it definitely has battery (because I use it practically everyday, I never let the battery go below thirty percent). I've tried long-pressing the power button for 1 minute, and charging the Mars, but none of it is waking it up. Any ideas what else I can try?
Thank you very much for the help! |
12-27-2021, 03:52 AM | #2 |
Groupie
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Device: Boyue Alita
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How about using the usb cable to connect it to your PC? If the Mars is recognised that may be a way forward. This doesn't sound good though.
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12-27-2021, 04:43 AM | #3 |
Junior Member
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Device: Likebook Mars
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Hi, thanks for your reply! I've tried connecting it to my PC using the original Mars USB cable. It doesn't come up as a Likebook device in my computer, but I can see an eject option for it: "Eject Rockusb device". So I guess my computer does still register it somewhat, but I'm just not too sure what to do with that.
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12-27-2021, 12:07 PM | #4 | |
Wizard
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Device: Bigme 3/3, Boox 4/14, Like-/Meebook 2/8, Tolino 1/10, Ki/Ko 0/8
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Quote:
Do you have a 2A power supply unit? Then plug him in there and see what he does. |
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12-28-2021, 05:17 AM | #5 |
Junior Member
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Device: Likebook Mars
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Thanks for your reply! I plugged it into the power supply unit for about 10 hours... still nothing when I press the power button, or press and hold the power button for a minute. It's still frozen on the sleep screen for some reason, not even the power off screen.
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12-28-2021, 10:55 AM | #6 |
cosiñeiro
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Device: BQ Cervantes 4
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"Rockusb" means something happens inside your device (ie: is not completely dead). RK3066 can be flashed with RkBatchTool (or RkToolkit if you're in Linux). Try to see if your computer recognizes the device in its current state: http://domoticx.com/firmware-tool-ro...htool-windows/
If that happens you'll need to contact Boyue so they can provide you a flashable image. That should be enough to return your device back to live. |
12-28-2021, 11:34 AM | #7 |
Groupie
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Device: Boyue Alita
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There are a couple of similar threads but the Mars remained dead. If you get nowhere see if you can buy a new battery. Maybe AliExpress.
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12-29-2021, 10:54 AM | #8 | |
Junior Member
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Device: Likebook Mars
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Quote:
If all that fails I'll try and get a new battery, but somehow it does seem to be more of a software thing (considering it still connects to the PC). |
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12-29-2021, 02:37 PM | #9 | |
cosiñeiro
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Quote:
Don't hold your breath yet. A battery failure is unlikely but an issue with the emmc/nand storage of your device could explain why it got fried without any relevant change from your side. Anyways, lets hope it gets fixed |
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12-30-2021, 03:14 AM | #10 |
Groupie
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There's reports that Boyue have ceased production and were bought out by another Chinese company. Lack of adequate customer support was one reason mentioned for their failure so don't expect too much.
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12-30-2021, 07:15 AM | #11 | |
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Device: Likebook Mars
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Quote:
Thanks for the reply! |
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12-30-2021, 09:19 AM | #12 |
Junior Member
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Device: Likebook Mars
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Looks like the email works, because they got back to me (not with an .img file tho) but with the same instructions for upgrading to Android 8, and the android tool.
"Here is the rooting FW instruction and tool (Mars) for your reference: Instruction: https://mega.nz/#!eNYxxARb!-2FQ3jB7O...PP75J_OwK6B7cQ Tool: https://mega.nz/#!OZJBRQ5b!zTTN1rqgC...YVbDjxAoUbwMN4 Please power off the device or press power button for 10 seconds if device cannot be power off, then start the rooting schedule as the instruction." For anyone's future reference. Guess I'll try it again, tho I've alr upgraded my Mars last year. |
12-30-2021, 09:42 AM | #13 | |
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Device: Likebook Mars
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12-30-2021, 10:01 AM | #14 | |
cosiñeiro
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01-01-2022, 09:35 AM | #15 | |
Junior Member
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