Color Nook Color/USB not connecting to Computer

tjdingler · 01-12-2012, 09:40 PM

Two weeks ago I downloaded a library book and everything worked fine. I was able to connect the nook to my PC with the USB cable. Now the PC will not recognize the Nook Color. I have tried:

Rebooting the PC
Rebooting the Nook
The Nook is fully Charged
The Cable will charge the Nook from the wall plug.
The computer does see other usb devices.

Can anyone help? Any suggestion?

If I can not connect I will not be able to download any books from my pc or get the latest Nook update.

Thank You in Advance!!!

taosaur · 01-13-2012, 07:31 AM

I remember my NC being pretty finicky about USB connections when it was stock. All I would suggest is, with the NC plugged in to the PC, open Device Manager (in Control Panel, or right-click Computer in the Start menu and go to Properties). Find the listing for the NC, right-click, and Uninstall. When it is uninstalled, go the Actions menu and Scan for New Hardware.

Magnus · 01-27-2012, 12:09 AM

Not to offend, but have you "unlocked" the Nook? I have to swipe the start-up screen unlock before the USB will connect.

tjdingler · 01-28-2012, 09:05 AM

I went online to buy a new charger and was direct by a post on BN to call tech support. There is a known problem with the charger. Because of where it attachs to the nook, it can get damaged if your charging and reading to the same time. They sent a free charger. I'm mobile again. Thanks for the responses.

01-12-2012, 09:40 PM	#1
tjdingler Member Posts: 10 Karma: 10 Join Date: May 2011 Device: Nook Color	Nook Color/USB not connecting to Computer Two weeks ago I downloaded a library book and everything worked fine. I was able to connect the nook to my PC with the USB cable. Now the PC will not recognize the Nook Color. I have tried: Rebooting the PC Rebooting the Nook The Nook is fully Charged The Cable will charge the Nook from the wall plug. The computer does see other usb devices. Can anyone help? Any suggestion? If I can not connect I will not be able to download any books from my pc or get the latest Nook update. Thank You in Advance!!!

01-28-2012, 09:05 AM	#4
tjdingler Member Posts: 10 Karma: 10 Join Date: May 2011 Device: Nook Color	Thank You I went online to buy a new charger and was direct by a post on BN to call tech support. There is a known problem with the charger. Because of where it attachs to the nook, it can get damaged if your charging and reading to the same time. They sent a free charger. I'm mobile again. Thanks for the responses.

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01-13-2012, 07:31 AM	#2
taosaur intelligent posterior Posts: 1,562 Karma: 21295618 Join Date: Mar 2009 Location: Ohiopolis Device: Kindle Paperwhite 2, Samsung S8, Lenovo Tab 3 Pro	I remember my NC being pretty finicky about USB connections when it was stock. All I would suggest is, with the NC plugged in to the PC, open Device Manager (in Control Panel, or right-click Computer in the Start menu and go to Properties). Find the listing for the NC, right-click, and Uninstall. When it is uninstalled, go the Actions menu and Scan for New Hardware.

01-27-2012, 12:09 AM	#3
Magnus Enthusiast Posts: 33 Karma: 1010 Join Date: Jun 2011 Device: none	Not to offend, but have you "unlocked" the Nook? I have to swipe the start-up screen unlock before the USB will connect.

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