KA1 - Renewed book on overdrive website...

CatherineStewart · 10-03-2016, 08:42 PM

…and synced kobo but it's still showing as expired.

I used my overdrive account on my laptop to renew the book 3 days ago and it was available immediately for renewal (no one else waiting). When it renewed today (and it does successfully show in my overdrive account I have another 21 days to read it) it shows as expired on my kobo and i can't seem to get the "renewed" copy to show, so I can't read it now.

any ideas?

valhen · 10-03-2016, 08:48 PM

What does your Kobo account say about the book? It it showing as available or is it expired there? As I understand it, the book goes Overdrive/Library -> Kobo account -> your KA1 device. So I'd see what the intermediate stage is saying since Overdrive and the KA1 don't agree on the status.

Assuming it's showing up as unexpired on your Kobo account, I would start by deleting it off the device and try re-syncing.

CatherineStewart · 10-03-2016, 08:54 PM

My kobo account shows it as expired on my kobo. But on my overdrive account online it shows as "renewed" and 21 days left (the borrowing period for my library is 21 days).

I'm not sure where I would find "Overdrive/Library -> Kobo account -> your KA1 device" like in my overdrive account online?

I did try deleting and syncing and it just syncs as expired.

CatherineStewart · 10-03-2016, 09:20 PM

I also have another book that does not expire for another 15 days but is now suddenly showing as expired on my kobo

CatherineStewart · 10-03-2016, 10:05 PM

So basically I had to completely sign out of my kobo account on my kobo and re-sign in and it finally showed as renewed. Frustrating!

alizarin · 10-03-2016, 10:41 PM

It must be a bug. I renewed a book on overdrive online and syncing did not update the time left on the book on the KA1. I guess it is another issue that will be fixed in a future firmware update.

Luckily I dont renew books often...

CatherineStewart · 10-03-2016, 10:42 PM

Quote:

Originally Posted by alizarin

It must be a bug. I renewed a book on overdrive online and syncing did not update the time left on the book on the KA1. I guess it is another issue that will be fixed in a future firmware update.

Luckily I dont renew books often...

What did you do to solve your problem?

alizarin · 10-03-2016, 11:32 PM

>What did you do to solve your problem?

I didn't :-)

I'll try logging out and logging back in again and report

CatherineStewart · 10-04-2016, 06:52 AM

Quote:

Originally Posted by alizarin

>What did you do to solve your problem?

I didn't :-)

I'll try logging out and logging back in again and report

I reported it too. If you log out of the kobo entirely then log back in, it seems to renew then.

CatherineStewart · 11-11-2016, 03:21 PM

Anyone know if this issue has been fixed yet? I haven't had the opportunity to try it out since the update.

davidfor · 11-11-2016, 07:00 PM

The last firmware released was 4.1.7729. If it wasn't fixed in that, then it hasn't been fixed, or at least, the fix hasn't been released.

CatherineStewart · 11-19-2016, 08:24 AM

So has anyone been successful in renewing their book copy online with overdrive, then syncing the kobo and the expired copy be "renewed" again for another lending period on the kobo itself? Or does it still have the same issue and show as expired on the kobo, even though you've been successful in renewing it online?

CatherineStewart · 11-30-2016, 05:45 PM

Just to update, this feature still does not work. If your book expires and you are able to renew it via the overdrive website on your pc, it will NOT sync back to your kobo as renewed. It will still show as expired. You actually need to return the book on the website and then sign in with your kobo and re-borrow it directly from the kobo (and that's only good if there is no one else in line behind you). I hope they fix this!

DNSB · 12-01-2016, 01:00 AM

Quote:

Originally Posted by CatherineStewart

Just to update, this feature still does not work. If your book expires and you are able to renew it via the overdrive website on your pc, it will NOT sync back to your kobo as renewed. It will still show as expired. You actually need to return the book on the website and then sign in with your kobo and re-borrow it directly from the kobo (and that's only good if there is no one else in line behind you). I hope they fix this!

If you haven't received a new firmware update, there should not be any changes unless the changes were made on the backend (Kobo/Overdrive/library).

I don't know about your local library but mine does not allow me the option to renew an ebook if someone else has a hold. The library does offer an option to automatically borrow a book when it becomes available when I place a hold and it then syncs to my KA1.

OTOH, I seldom take more than my default 7 day lending period to read an ebook so hadn't tried a renew from either the Kobo or the library website until the last couple of days. It was a pain when I had to return the ebook and immediately re-borrow it.

10-03-2016, 08:42 PM	#1
CatherineStewart Mom, Wife, Reader! Posts: 235 Karma: 530706 Join Date: Mar 2012 Location: Ontario, Canada Device: Kobo Glo, Kobo Aura One	KA1 - Renewed book on overdrive website... …and synced kobo but it's still showing as expired. I used my overdrive account on my laptop to renew the book 3 days ago and it was available immediately for renewal (no one else waiting). When it renewed today (and it does successfully show in my overdrive account I have another 21 days to read it) it shows as expired on my kobo and i can't seem to get the "renewed" copy to show, so I can't read it now. any ideas?

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10-03-2016, 08:48 PM	#2
valhen Member Posts: 18 Karma: 14642 Join Date: Sep 2016 Device: kobo aura one, sony prs-t2	What does your Kobo account say about the book? It it showing as available or is it expired there? As I understand it, the book goes Overdrive/Library -> Kobo account -> your KA1 device. So I'd see what the intermediate stage is saying since Overdrive and the KA1 don't agree on the status. Assuming it's showing up as unexpired on your Kobo account, I would start by deleting it off the device and try re-syncing.

10-03-2016, 08:54 PM	#3
CatherineStewart Mom, Wife, Reader! Posts: 235 Karma: 530706 Join Date: Mar 2012 Location: Ontario, Canada Device: Kobo Glo, Kobo Aura One	My kobo account shows it as expired on my kobo. But on my overdrive account online it shows as "renewed" and 21 days left (the borrowing period for my library is 21 days). I'm not sure where I would find "Overdrive/Library -> Kobo account -> your KA1 device" like in my overdrive account online? I did try deleting and syncing and it just syncs as expired.

10-03-2016, 09:20 PM	#4
CatherineStewart Mom, Wife, Reader! Posts: 235 Karma: 530706 Join Date: Mar 2012 Location: Ontario, Canada Device: Kobo Glo, Kobo Aura One	I also have another book that does not expire for another 15 days but is now suddenly showing as expired on my kobo

10-03-2016, 10:05 PM	#5
CatherineStewart Mom, Wife, Reader! Posts: 235 Karma: 530706 Join Date: Mar 2012 Location: Ontario, Canada Device: Kobo Glo, Kobo Aura One	So basically I had to completely sign out of my kobo account on my kobo and re-sign in and it finally showed as renewed. Frustrating!

10-03-2016, 10:41 PM	#6
alizarin Enthusiast Posts: 37 Karma: 58190 Join Date: Sep 2016 Device: Kobo Aura One	It must be a bug. I renewed a book on overdrive online and syncing did not update the time left on the book on the KA1. I guess it is another issue that will be fixed in a future firmware update. Luckily I dont renew books often...

10-03-2016, 11:32 PM	#8
alizarin Enthusiast Posts: 37 Karma: 58190 Join Date: Sep 2016 Device: Kobo Aura One	>What did you do to solve your problem? I didn't :-) I'll try logging out and logging back in again and report

11-11-2016, 03:21 PM	#10
CatherineStewart Mom, Wife, Reader! Posts: 235 Karma: 530706 Join Date: Mar 2012 Location: Ontario, Canada Device: Kobo Glo, Kobo Aura One	Anyone know if this issue has been fixed yet? I haven't had the opportunity to try it out since the update.

11-11-2016, 07:00 PM	#11
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303822 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	The last firmware released was 4.1.7729. If it wasn't fixed in that, then it hasn't been fixed, or at least, the fix hasn't been released.

11-19-2016, 08:24 AM	#12
CatherineStewart Mom, Wife, Reader! Posts: 235 Karma: 530706 Join Date: Mar 2012 Location: Ontario, Canada Device: Kobo Glo, Kobo Aura One	So has anyone been successful in renewing their book copy online with overdrive, then syncing the kobo and the expired copy be "renewed" again for another lending period on the kobo itself? Or does it still have the same issue and show as expired on the kobo, even though you've been successful in renewing it online?

11-30-2016, 05:45 PM	#13
CatherineStewart Mom, Wife, Reader! Posts: 235 Karma: 530706 Join Date: Mar 2012 Location: Ontario, Canada Device: Kobo Glo, Kobo Aura One	Just to update, this feature still does not work. If your book expires and you are able to renew it via the overdrive website on your pc, it will NOT sync back to your kobo as renewed. It will still show as expired. You actually need to return the book on the website and then sign in with your kobo and re-borrow it directly from the kobo (and that's only good if there is no one else in line behind you). I hope they fix this!

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