Amazon Kindle Support :)

Harry_Y · 07-22-2011, 08:55 PM

The light on my wife's Kindle case was acting up.

I called Amazon last night after work, and they
told me they are sending a replacement case.

Today around 2pm it came in.

All I have to do now it to print out the prepaid label and
send the old one back, Nice easy and fast service.

lestatar · 07-23-2011, 09:39 AM

Heck yeah. For sure, Amazon [and Kindle] Customer Service [CS] is among the very best in the business. Period.

jocampo · 07-23-2011, 01:57 PM

The quality of the hardware is important but people usually forget that being able to deal with issues when those arise are equal or more important as well.

Amazon has one of the best customer services in USA and I probably, in the world. I've being an Amazon's customer for almost 11 years and no issues so far. They try to put customer 1st.

07-22-2011, 08:55 PM	#1
Harry_Y Addict Posts: 305 Karma: 704492 Join Date: Jun 2011 Location: NY Device: Kindle 3, Kindle DX, Galaxy Tab 2	Amazon Kindle Support :) The light on my wife's Kindle case was acting up. I called Amazon last night after work, and they told me they are sending a replacement case. Today around 2pm it came in. All I have to do now it to print out the prepaid label and send the old one back, Nice easy and fast service.

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07-23-2011, 09:39 AM	#2
lestatar LB's lolz Mutt Minion Posts: 2,902 Karma: 5700001 Join Date: Jun 2011 Location: Hong Kong now but NYC forever Device: Kindle3, GalaxyTab, BB Bold9700, BB 8300, Sony Clie, Palm Vx, Palm III	Heck yeah. For sure, Amazon [and Kindle] Customer Service [CS] is among the very best in the business. Period.

07-23-2011, 01:57 PM	#3
jocampo Layback feline Posts: 3,034 Karma: 6980745 Join Date: Nov 2010 Location: USA Device: Oasis 2nd gen, Sony DPTS1, iPad Pro 10.5"	The quality of the hardware is important but people usually forget that being able to deal with issues when those arise are equal or more important as well. Amazon has one of the best customer services in USA and I probably, in the world. I've being an Amazon's customer for almost 11 years and no issues so far. They try to put customer 1st.

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