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#1 |
Junior Member
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Karma: 10
Join Date: Jan 2010
Device: Kindle2
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Calibre 0.6.31 to Kindle2 __ Error Connecting....
Hello all,
I'm new on this forum, and I need help. ![]() First a little background. I use my PC (WinXP) with different USB devices three to five times a week with no problems. Then I installed Calibre as tool to use with my brand-new (Christmas present) Kindle2. Here is what is happening: 1) I installed Calibre on my PC and I loaded a couple of PDF files and downloaded, through Calibre, a Newsweek summary. 2) Next I converted the files to MOBI. 3) I connected the Kindle to my USB port the 'connection graphic' is displayed on the Kindle and the device graphic is displayed in Calibre showing 1.4GB available. 4) When I 'click' on Calibre's device icon, all of my Kindle content is displayed, as it should, WinFileExplorer sees Kindle, and the Kindle shows up on the taskbar. All is perfect. 5) I then I open the 'Library' in Calibre, select a book, and 'click' the 'Send to Device' icon. Here is what happens: A) The Kindle's connection graphic drops and the 'Home' page is displayed. B) The Calibre 'Jobs' wheel starts turning, and sometimes after several minutes 'Error Connecting to Device' is displayed in Calibre. C) The icon is still in the Windows taskbar but when summoned it no longer shows the device, and Kindle is missing from WinFileExplorer. D) The Calibre 'Jobs' wheel keeps turning and nothing is happening. E) I kill Calibre with WinTaskmanager, because Calibre complains with "Cannot Kill Jobs that Communicate with the Device". F) Win XP crashes and requires a hard re-boot to recover. Its as if the Calibre 'de-mount switch' and the 'Send to Device switch' are being activated at the same time. Do you think I have a bad, new cable, even though one direction works fine? Isn't MOBI the correct format for Kindle? Will the latest version (0.6.32) of Calibre help? ![]() |
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#2 |
creator of calibre
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Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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Goto preferences->advanced in calibre and click the device detection debug button. That may give us more information about what's wrong.
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#3 |
Junior Member
![]() Posts: 5
Karma: 10
Join Date: Jan 2010
Device: Kindle2
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Debug device connection
The first time I tried the debug, the Kindle2's connection icon kept flashing
on and off alternating with the 'Home' screen. The second time, the Kindle2 icon stayed on. This is the information returned: Version: 0.6.31 USB devices on system: [u'usb\\root_hub&vid8086&pid24de&rev0002', u'usb\\root_hub&vid8086&pid24d4&rev0002', u'usb\\root_hub&vid8086&pid24d2&rev0002', u'usb\\root_hub&vid8086&pid24d7&rev0002', u'usb\\root_hub20&vid8086&pid24dd&rev0002', u'usb\\vid_046d&pid_c03e&rev_2000', u'usb\\vid_04b8&pid_0005&rev_0100', u'usb\\vid_1949&pid_0002&rev_0100'] Drives detected: (ID, Partitions, Drive letter) ('IDE\\DISKWDC_WD3200JB-00KFA0_____________________08.05J08\\5&19C78F14&0& 0.1.0', 1, u'E:\\') ('IDE\\DISKWDC_WD5000AAKB-00YSA0___________________12.01C02\\5&19C78F14&0&0. 0.0', 0, u'C:\\') ('USBSTOR\\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&R EV_0100\\B003B0A29477289D&0', 2, u'F:\\') Looking for HANLINV3 Looking for HANLINV5 Looking for BLACKBERRY Looking for CYBOOKG3 Looking for ILIAD Looking for IREXDR1000 Looking for JETBOOK Looking for KINDLE Looking for KINDLE2 u'usb\\vid_1949&pid_0002&rev_0100' Looking for KINDLE_DX Looking for NOOK Looking for PRS505 Looking for PRS700 Looking for PRS500 Looking for ANDROID Looking for N770 Looking for N810 Looking for CYBOOK_OPUS Looking for COOL_ER Looking for ESLICK Looking for NUUT2 Looking for IRIVER_STORY Looking for POCKETBOOK360 Looking for GER2 Looking for ITALICA Looking for SHINEBOOK Looking for ECLICTO Looking for BOOX Looking for EB600 Device possibly connected: Kindle 2 Device Interface Trying to open device... OK Main memory: u'F:\\' Total space: (1599041536, 0, 0) Thrid try from other USB port: Device possibly connected: Kindle 2 Device Interface Trying to open Version: 0.6.31 USB devices on system: [u'usb\\root_hub&vid8086&pid24de&rev0002', u'usb\\root_hub&vid8086&pid24d4&rev0002', u'usb\\root_hub&vid8086&pid24d2&rev0002', u'usb\\root_hub&vid8086&pid24d7&rev0002', u'usb\\root_hub20&vid8086&pid24dd&rev0002', u'usb\\vid_046d&pid_c03e&rev_2000', u'usb\\vid_04b8&pid_0005&rev_0100', u'usb\\vid_1949&pid_0002&rev_0100'] Drives detected: (ID, Partitions, Drive letter) ('IDE\\DISKWDC_WD3200JB-00KFA0_____________________08.05J08\\5&19C78F14&0& 0.1.0', 1, u'E:\\') ('IDE\\DISKWDC_WD5000AAKB-00YSA0___________________12.01C02\\5&19C78F14&0&0. 0.0', 0, u'C:\\') ('USBSTOR\\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&R EV_0100\\B003B0A29477289D&0', 2, u'F:\\') Looking for HANLINV3 Looking for HANLINV5 Looking for BLACKBERRY Looking for CYBOOKG3 Looking for ILIAD Looking for IREXDR1000 Looking for JETBOOK Looking for KINDLE Looking for KINDLE2 u'usb\\vid_1949&pid_0002&rev_0100' Looking for KINDLE_DX Looking for NOOK Looking for PRS505 Looking for PRS700 Looking for PRS500 Looking for ANDROID Looking for N770 Looking for N810 Looking for CYBOOK_OPUS Looking for COOL_ER Looking for ESLICK Looking for NUUT2 Looking for IRIVER_STORY Looking for POCKETBOOK360 Looking for GER2 Looking for ITALICA Looking for SHINEBOOK Looking for ECLICTO Looking for BOOX Looking for EB600device... OK Main memory: u'F:\\' Total space: (1599041536, 0, 0) Last edited by oldgearhead; 01-04-2010 at 11:35 AM. |
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#4 |
creator of calibre
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Karma: 22670164
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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Nothing suspicious in that log, it does sound as though you have a problematic USB connection. I'd suggest trying 0.6.32 (it contains some optimizations for detection of devices on windows that may work around your problem as an unintended side effect)
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#5 |
Junior Member
![]() Posts: 5
Karma: 10
Join Date: Jan 2010
Device: Kindle2
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Result with 0.6.32
Thank you so much for your help. However, I'm still having the same problem.
Even though all of my other four USB devices are working fine. 0.6.32 DEbug connection: Version: 0.6.32 USB devices on system: [u'usb\\root_hub&vid8086&pid24de&rev0002', u'usb\\root_hub&vid8086&pid24d4&rev0002', u'usb\\root_hub&vid8086&pid24d2&rev0002', u'usb\\root_hub&vid8086&pid24d7&rev0002', u'usb\\root_hub20&vid8086&pid24dd&rev0002', u'usb\\vid_046d&pid_c03e&rev_2000', u'usb\\vid_04b8&pid_0005&rev_0100', u'usb\\vid_1949&pid_0002&rev_0100'] Drives detected: (ID, Partitions, Drive letter) ('IDE\\DISKWDC_WD3200JB-00KFA0_____________________08.05J08\\5&19C78F14&0& 0.1.0', 1, u'E:\\') ('IDE\\DISKWDC_WD5000AAKB-00YSA0___________________12.01C02\\5&19C78F14&0&0. 0.0', 0, u'C:\\') ('USBSTOR\\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&R EV_0100\\B003B0A29477289D&0', 2, u'F:\\') Looking for HANLINV3 Looking for HANLINV5 Looking for BLACKBERRY Looking for CYBOOKG3 Looking for ILIAD Looking for IREXDR1000 Looking for JETBOOK Looking for SHINEBOOK Looking for KINDLE Looking for KINDLE2 u'usb\\vid_1949&pid_0002&rev_0100' No match found in: IDE\DISKWDC_WD5000AAKB-00YSA0___________________12.01C02\5&19C78F14&0&0.0 .0 No match found in: IDE\DISKWDC_WD3200JB-00KFA0_____________________08.05J08\5&19C78F14&0&0 .1.0 Looking for KINDLE_DX Looking for NOOK Looking for PRS505 Looking for PRS700 Looking for PRS500 Looking for ANDROID Looking for N770 Looking for N810 Looking for CYBOOK_OPUS Looking for COOL_ER Looking for ESLICK Looking for NUUT2 Looking for IRIVER_STORY Looking for POCKETBOOK360 Looking for GER2 Looking for ITALICA Looking for ECLICTO Looking for DBOOK Looking for BOOX Looking for EB600 Looking for README Looking for N516 Devices possibly connected: Kindle 2 Device Interface, Trying to open Kindle 2 Device Interface ... OK Main memory: u'F:\\' Total space: (1599041536, 0, 0) Device is recognized, device content is recognized, and device un-mount works perfectly. However, everytime I try to send a document to the Kindle2, Windows locks up, big time as soon as I kill Calibre with the Win task manager. USB Universal Drivers are: Intel 82801EB Host Controller 24D2, 24D4, 24D7, 24DE, and 24DBD I guess I'll start working on the email feature. I get it to work either. |
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#6 |
creator of calibre
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Karma: 22670164
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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Hmm well other than the usual try another cable/port advice, not much more I can think of.
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#7 | |
Well trained by Cats
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Karma: 57259778
Join Date: Aug 2009
Location: The Central Coast of California
Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A
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Quote:
Try this. In the Device Manager of XP, find the line in the USB section that say USB2 Enhanced... To be safe:eject any storage devices before changing the state Right click and select disable. (lock into USB 1 mode) Now try a transfer. Last edited by theducks; 01-04-2010 at 01:34 PM. Reason: USB1 note added |
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#8 |
Junior Member
![]() Posts: 5
Karma: 10
Join Date: Jan 2010
Device: Kindle2
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It Works!
That's it! Thank you! I disabled Intel driver 24DD, and Calibre now downloads to the Kindle2. My scanner, printer, Nikon D90, and my HDSD reader aren't real happy, but Calibre likes it..Interesting side note, earlier today I tried to copy and paste a MOBI file to Kindle/Doc using Windows File Explorer I was not able to do it. Windows responded
with the 'I don't know the path' excuse. I wonder if that will work now? Doesn't really matter now. I'll be busy reading Newsweek...A big thanks to Kovidgoyal and Theduck. ![]() |
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#9 | |
Well trained by Cats
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 30,082
Karma: 57259778
Join Date: Aug 2009
Location: The Central Coast of California
Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A
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Quote:
![]() If you have a spare PCI slot on you motherboard, locate an older USB 1.1 ONLY card (I found a cheap D-link DSB-500 at Frys for $12) and use that for your K2 and enable your USB2 mode for other stuff if you need the speed. |
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#10 |
Junior Member
![]() Posts: 5
Karma: 10
Join Date: Jan 2010
Device: Kindle2
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Windows File Explorer, like Calibre is also much happier with the USB2 driver disabled.
I just copied and pasted 160MB of MP3's from my PC to the K2. Problem identified and workaround confirmed...Thanks to the members here.... |
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#11 |
Junior Member
![]() Posts: 6
Karma: 10
Join Date: Jan 2010
Device: Kindle 2
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I had this same problem the other day on my laptop. Everything was working fine for two days (I had just installed Calibre). Then my laptop wouldn't recognize my Kindle even with Calibre off and a fresh reboot. So I tried my kindle on my desktop and it worked fine. I called Amazon and they exchanged my unit. I got it today and my laptop recognized my new Kindle. But, now suddenly it doesn't. So...I'll still use Calibre on my laptop but just copy the files to my thumb drive and load them onto my Kindle through my desktop.
Didn't have a problem with the Kindle and my laptop until I installed Calibre, but I LOVE using Calibre!! |
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usb2 problem |
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