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#1 |
Junior Member
![]() Posts: 1
Karma: 10
Join Date: Aug 2024
Device: Clara HD
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Clara HD Freezing
I have a Kobo ClaraHD (N249) that's a number of years old-probably 6-10 or so. Last fews months I've had the thing freeze up on me after it's been asleep. Can't turn it off, the button seems deactivated. Only way to get it going again is to put it on the charger. In all cases, the device has battery. It's happened now 3 times in the last 3 months. I did update the software, but this morning I couldn't wake it. Does anybody have any ideas. Thanks
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#2 |
Connoisseur
![]() Posts: 52
Karma: 10
Join Date: Dec 2019
Device: Kobo Clara HD
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Found this on another forum:
Mine got stuck 2 days ago, and trying any of the official guides didn't work for me... What did work was holding the button for 4 seconds, and immediately after releasing the button pressing it quickly again. Personally when mine has frozen leaving it on charge for a little while then trying to start it again works. Doesn't happen very often at all. Mine is 5 years old and has been heavily used. Last edited by Pam R; Today at 04:37 PM. |
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#3 |
Wizard
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 1,319
Karma: 16297052
Join Date: Sep 2022
Device: Kobo Libra 2
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Remember that the screen is bistable, so it's possible the device is off even when the screen is displaying an image. If holding the power button doesn't force a reboot, and you can only revive the device by charging it, it sounds like your battery has failed and no longer holds a charge. The battery meter doesn't really mean anything much of the time, and if the battery has failed, then it's probably showing you nonsensically optimistic numbers and then the battery is dying anyway.
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