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Old 08-10-2024, 12:15 PM   #1
spider74
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Join Date: Aug 2019
Location: italy
Device: PocketBook Inkpad 3 HD - PB740
PocketBook Inkpad Color 3 Store not working

Hi there, I recently bought a Pocketbook InkPad Color 3 and when I click on the 'store' app, instead of launching the store, it opens the browser. The firmware version installed is the latest one, 6.8.3671 from June 2024. I've even tried a factory reset but it still doesn't work. Has anyone else experienced this? Do you know how to fix this issue? Thanks a lot to everyone.

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Old 08-15-2024, 01:42 PM   #2
spider74
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spider74 began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Aug 2019
Location: italy
Device: PocketBook Inkpad 3 HD - PB740
The problem was solved via remote by pocketbook assistance.

They asked me the serial number and after that the store was working again, with cloud options working.

Thanks.
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