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01-19-2016, 03:26 AM | #1 |
Junior Member
Posts: 1
Karma: 10
Join Date: Jan 2016
Device: Kobo glo
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cable issue? reader doesn't recognize when plugged into computer
When I plug my Kobo Glo reader into my pc, the menu with options to manage library/files or keep reading doesn't come up. I've tried unplugging and replugging, resetting... Once before I remember, when the wifi wouldn't work for months on end, the trick was to make sure it was the exact cable that came originally with the Kobo reader, not another micro USB cable. Wifi is now working, but that won't help me with transferring ADE controlled files from the library, as far as I know, I still have to manually plug into my PC for that. I thought I was using the right cable this time but it looks like I'll have to go hunting. Any suggestions? Thx for anything!
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01-19-2016, 04:25 AM | #2 |
Grand Sorcerer
Posts: 5,675
Karma: 66420972
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
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I use third-party cables just fine, even very cheap ones, but it's entirely possible that yours has failed. Try a different one, any different one so long as it's a data cable (not just charging).
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01-19-2016, 04:56 AM | #3 |
Grand Sorcerer
Posts: 24,905
Karma: 47303822
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Like meera, I don't use the Kobo supplied cable. In fact, I think the cable that came with the Glo HD is still in the box.
The usual suggestions for this sort of problem are: - Try a different cable or USB port - Try another computer - Restart the device - Restart the computer - Check if the charging LED comes on. - Check if the device shows it is charging - Use it as an excuse to buy a Glo HD (my favourite "fix") |
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