10-26-2012, 04:44 PM | #76 |
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This totally confirms my theory about Amazon sending out refurbished kindles as replacements even though Amazon CS all deny it! I just received my 4th replacement Kindle, and it is just as bad as the last replacement i received. I think based on all the discussions from this thread, my best bet will be to give up on the replacements, and just return my Kindle paper white. Order a brand new one in a few months so I wont' keep getting defective refurbished KPWs
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10-26-2012, 06:11 PM | #77 | |
doofus
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Quote:
I had a defective kindle that was replaced under warranty. It definitely was refurb and it came with a USB cable. I have about three extra kindle usb cables lying around. Only one charger however Alas, none of this is conclusive of anything. |
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10-26-2012, 08:06 PM | #78 |
eBookworm
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10-26-2012, 08:07 PM | #79 | |
eBookworm
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10-27-2012, 11:07 AM | #80 |
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I got my first replacement yesterday, it had an R on the box with no quick start guide. It also had a smudge on the screen. This one was worse than my first.
I chatted with CS and told them that I knew it wasn't a new one, he said he was sorry and he made a note on my account to make sure the next replacement was new. On my order details page for this one it says "Condition: New". I went back to look at the last replacement details and it doesn't list condition. This just confirms that Amazon is foolishly sending out Kindles that were returned as replacements. Sad. |
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10-27-2012, 11:38 AM | #81 | |
dangerous when cornered
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Quote:
Last edited by sparklemotion; 10-27-2012 at 12:16 PM. |
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10-27-2012, 12:01 PM | #82 |
Nameless Being
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I just checked the invoices for my three orders:
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10-27-2012, 05:38 PM | #83 |
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None of my three replacements had conditions listed, either.
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10-27-2012, 07:23 PM | #84 |
eBookworm
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Out of the 6 replacements I received,
5 say nothing about condition 1 says new The two coming my way say new. |
10-27-2012, 09:11 PM | #85 |
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My original said new all replacements did not state condition. I'm sure if it states new chances are pretty good at getting a good screen unfortunately I think replacements where sorted per condition and sent back out being they were/are low on stock of new units. I have a pure hatred for dishonest deceptive practices. If you ordered a new one and required a replacement due to it being defective a new unit should of been its replacement not another crappy screen. I think the Kindle 4 is priceless if one enjoys reading. This Paper White fiasco has been a nightmare !!
Last edited by tmf2; 10-27-2012 at 09:14 PM. |
10-31-2012, 07:46 PM | #86 | |
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10-31-2012, 10:01 PM | #87 | |
eBookworm
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10-31-2012, 10:15 PM | #88 |
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That definitely means something.
I looked at the boxes for my PW and KFHD7-32 and neither had that "R". It looks like it may mean it is a replacement.
Best bet, just return the defective unit for a refund covering shipping to and from Amazon by indicating on the order page it was defective. Then order a brand new PW which will not have that "R". You may have to wait awhile fpr delivery, but remember, "haste makes waste." |
10-31-2012, 10:20 PM | #89 | |
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Battery meter inaccurate at first
Quote:
Take it down at least once to the screen showing icons for a large battery, a wire and a lightning bolt for power. That should train the battery meter to work correctly. |
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11-01-2012, 07:15 PM | #90 |
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I figured with the 5-7 week backlog that it would be a while before they could ship a replacement. I have seen postings with other people being told that their replacements would ship in line with Amazon's posted backlog.
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