05-31-2006, 11:26 AM | #46 |
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I don't think thats altogether fair.
If memory serves:Capturing the professional market was always Irex's core business plan. It was only later when they realised the interest that they took the decision to sell to the public at large. |
05-31-2006, 11:30 AM | #47 | |
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However, now that they have created expectations, I totally agree with you that they should post a statement giving us a feel for the reasons and the time frame. This would only make us less upset. In any case, the uncertainty in this community is not working in their favor... |
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05-31-2006, 11:37 AM | #48 | |
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05-31-2006, 11:45 AM | #49 | |
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I don't expect a "this isn't ready yet" or "We will launch at 3:27:43 on the 18th of June" just a "We know you are anxious and we are working on it" I can understand they are leery of making a definative statement. But I don't think anyone expects them to make one. We just want something. |
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05-31-2006, 11:51 AM | #50 |
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We could always slip HenryCat a few cans of Stella.. An ask him to find out where their warehouse orstorage facility is.. Just a thought. Charlie Crocker did it in the Italian Job and all it took was a couple of Mini Coopers. I don't anticipate many problems with the Italian Mafia.
Last edited by onceways; 05-31-2006 at 11:53 AM. |
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05-31-2006, 11:58 AM | #51 |
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Lost Customer
Silly me. I postponed replacing my tablet for two months now hoping I could trust a corporate marketing department. I guess I'll have to settle for another lousy (heavy) tablet PC.
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05-31-2006, 12:01 PM | #52 | |
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I'll try and call them tomorrow, CommandeROR. Wring the truth out of them, grill'em, "where were you on the night of 31th may" kind of stuff. Mind you, Loeki is very likely telling us the truth that she doesn't know when the Illiad will be ready. Also, from the point of view of the company, it really, really isn't that important if this device will come on the market today, tomorrow, next week or next month. Us geeks will probably get one anyway and the general public couldn't care less. |
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05-31-2006, 09:26 PM | #53 |
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Well, guess their MarComm (Marketing and Communications) department should be sent for training or fired.
This reminds me of a Dilbert strip and also of my time working as a software engineer in R&D. It goes like this: Marketing decides that May is a good time to launch a product, possibly because then they can apply for a month long vacation in June/July to enjoy the sun. Engineering and research requires six more months for production ready. So they inform management that product would be ready only in October, possibly early 2007. But MarCom has trigger-happily sent out press releases to everyone declaring May as release date. Engineering continues to slog and rush. Beat. Marcom plans for holiday ... and forgets to update the website. Corporate relations get tons of call regarding release. Someone calls up Marcom folks who is basking in the sun somewhere in Hawaii. Marcom folk calls up engineering team to help change website to inform of delays. Engineering updates website. Mobileread forum users grunt! |
06-01-2006, 04:27 AM | #54 | |
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06-01-2006, 01:20 PM | #55 | |
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They've just lost us as potential customers. (> 100 devices). |
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06-01-2006, 04:49 PM | #56 | |
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BUT... As we know, Irex is not simple able itself to do something with it's site - they said, their site is served by a third company. So, they should ask this third company to do last changes at their site at least several days ago. But at the same time they were telling a barefaced lie about "couple of days web-shop opening". THAT is very bad, but not the delay itself. |
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06-01-2006, 10:26 PM | #57 | |
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