12-17-2009, 09:24 PM | #46 | |
The Dank Side of the Moon
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Quote:
And what OS are you on? |
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12-17-2009, 09:37 PM | #47 |
Junior Member
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Location: Archdale, NC
Device: Sony PRS600
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Vista in this case, but the problem appears to be OS independent. I have recreated the exact problem on an XP box I used as a test to see if the problem was my box/OS or something else.
I really like Sony hardware ... and really loathe their software. 62 |
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12-17-2009, 09:44 PM | #48 |
The Dank Side of the Moon
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Interesting and interesting that many (most?) are not having problems. I've not had a lick of trouble with either the old or new software running xp pro.
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12-17-2009, 10:02 PM | #49 |
Junior Member
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Location: Archdale, NC
Device: Sony PRS600
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Understood ... and version 3.0 worked like a champ for me. This is the first problem I've had with the reader since I bought it.
I suspect the problem is caused because I didn't make disparaging remarks about Sony's software as I thought they did a passable job on this. Of course I only used it to buy books ... and now even that is hosered up. 62 |
12-18-2009, 01:11 AM | #50 | |
Gizzzzmo Nerd
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Location: Seattle, WA
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Quote:
FWIW, the exemption didn't do anything for me. This doesn't surprise me, since the prior version didn't require it. Nor, for that matter, did any software on this box or any other in my control. In my case, it appears to be deadlocking on an unreleased mutex. The quality of the software has been improving, but it's stunning how consistently it seems to fail with each release. I can't say that I've ever in the past few years had as much difficulties with software as I have had with Sony's. |
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12-18-2009, 03:51 AM | #51 |
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Device: sony prs500
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I just upgraded to 3.1, running w7 x64 installed over the top of existing ver and works perfectly.
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12-18-2009, 06:33 AM | #52 | |
Enthusiast
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Quote:
--Leon |
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12-18-2009, 09:41 AM | #53 |
Junior Member
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I am trying to run this on my PC and have vista and McAfee and I can't get into the library at all. All I get is an error stating the "Reader Library has stopped working". I have tried to resintall in safe mode and get the same error. After speaking with Sony helpdesk multiple times I still can't get it to work! My other reader programs work fine.
When I first downloaded from Sony everything was fine but then, in the middle of reading a book, the programmed bombed and since I have not been able to get into it at all. I have software to convert LRF files into another format but the books out there from Sony are in LRX format -anyone have any idea how to convert these books? Then I won't have to deal with Sony at all! Thanks for any help... |
12-18-2009, 09:52 AM | #54 |
The Dank Side of the Moon
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As far as I know the lrx DRM has not been broken.
I have one book in LRX format -- The Year of the Flood which I believed and still hope will be available in EPUB but currently is unavailable from the Sony Store. |
12-18-2009, 10:08 AM | #55 | |
Junior Member
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Quote:
If you are still having problems after adding the Reader to the DEP, I would suggest that you temporarily disable any software firewall and antivirus programs ( Windows Firewall, McAfee, Norton, SpyBot, OneCare, etc. ) in order to determine if they are having an effect on your ability to use the program. Unofrtuantely, the program's message is quite generic. Soem details as to why the program has stopped working would be nice! Sony needs some new programmers, or at least a new director for the programming department! I'd can try to provide detailed instructions if someone needs them, but I don't use any of these software security devices as I have a Cisco ASA with a CSC in my home and use Websense and an IP Device. Let me know if turning off these protection programs fix the problem, then we can dig deeper into exactly what they are blocking (i.e port, protocol). David Kopacz ASPwebhosting.com Last edited by aspweb; 12-18-2009 at 10:10 AM. |
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12-18-2009, 02:15 PM | #56 |
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sony reader issues
I finally got thru to a tech support person at Sony who "fixed" my connection. Had to go to a higher level support person and he took remote control of my PC to fix the issue.
Note: the 1 step he took that noone else had done was he disabled the msconfig for all programs then reloaded the software. I could then open the reader library. Then I had to go and re-download all my books again so they're e-pub now. Ifyou try this just make sure you go back and enable all the ms processes. |
12-18-2009, 04:39 PM | #57 |
Resident Curmudgeon
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One thing I would say to try is turn off any software firewalls and try and see what happens.
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12-18-2009, 05:02 PM | #58 | |
Grand Sorcerer
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Quote:
BOb |
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12-18-2009, 10:10 PM | #59 |
Hey Trashcan Man
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Location: So Cal
Device: Nook color, prs 505, Axim x30, psp, Acer Aspire One [running xp]
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I'm still using version 2.5.00.09170. I've tried 3.0 and then this latest version. I have it installed on 2 windows xp home sp3 systems as well as os x leopard (the lastest version for ppc 10.5.08 I think). I have a fairly large library that I have converted to lrf using Calibre. With the old version I'm able to load my books and open then up with little hesitation. On the newer versions I can't open a book. I can add my library, but no matter how long I wait it won't load a book to read. I click on any book and the software freezes. Do lrf's no longer work with the latest Sony fubar software. Do I need to spend weeks converting everything to epub for it to work? Anyone else having this problem? I'm staying with the old software, but trying each version when it's released. I hope it works one of these times. I keep an old copy available for download on rapidshare so I always know where to find it.
Code:
http://rapidshare.com/files/272362988/eBook_Library_Installer.exe |
12-19-2009, 10:37 PM | #60 | |
Junior Member
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Device: Sony PRS-500/505
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Quote:
Last edited by 4436time; 12-19-2009 at 10:41 PM. |
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Tags |
bad, experience, software, sony |
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