10-21-2016, 02:01 PM | #46 | |
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Also offering discount on a new ereader, bit annoying as I've just bought the Kobo Aura ONE
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10-23-2016, 05:22 AM | #47 |
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If you've just bought the Aura One aren't you allowed to return it "for any reason" according to the distance selling regulations?
The £10 credit is pretty nice, and the £20 voucher for an Aura One is awfully tempting assuming they work out all the Aura One kinks... |
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10-24-2016, 11:49 AM | #48 |
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For all those who haven't had an email from Sainbury's about the closure of their site and migration to Kobo here's a link to a page on their FAQ: https://sainsburysentertainment.zend...elated-emails-.
I've just emailed them and am awaiting a reply. |
10-24-2016, 01:45 PM | #49 | |
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10-25-2016, 12:54 PM | #50 |
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Well I've carefully checked my inbox and my junk folder today... and no emails from Sainsbury's at all.
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10-25-2016, 03:37 PM | #51 |
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Nothing here either.
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10-25-2016, 04:01 PM | #52 |
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I had a reply to my email to them saying I would receive an email today. Nothing yet, but there's still three hours till tomorrow.
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10-26-2016, 04:15 AM | #53 | |
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I raised a support ticket with Sainsbury's and just had their reply:
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10-26-2016, 04:02 PM | #54 | |
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Date's changed, now 11th November
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Last edited by Polarpenguin; 10-26-2016 at 04:21 PM. |
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10-26-2016, 04:23 PM | #55 |
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Interesting. I wonder how many emails they've received from people who haven't had anything from them.
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10-26-2016, 04:30 PM | #56 |
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I just an email from them apologising that it had "taken slightly longer than we had hoped", and giving the new date.
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10-26-2016, 05:10 PM | #57 | |
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Am not surprised it's taking slightly longer, than anticipated. They seemed to be doing a lot more to compensate their customers, that have been affected by the closure decision, than previous stores.
It's also not just ebook customers, but the other media they offered too. Just noticed this in the FAQ Quote:
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10-27-2016, 03:17 AM | #58 |
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10-27-2016, 08:36 AM | #59 | |
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I had a credit from Sainsbury's for a book that couldn't be transfered from my Nook account. At least this way you can purchase the book again if you want. |
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10-27-2016, 11:43 AM | #60 |
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