Firmware 4.38.21908 - Page 4

booklover6 · 08-31-2023, 07:31 PM

No, I don't use Pocket. Just Kobo Plus.

JSWolf · 08-31-2023, 07:40 PM

Quote:

Originally Posted by DNSB

The response I received from Kobo is that the rollout of 4.38.21908 had been paused due to the issues with Pocket sign in. This appears to be an issue between Kobo and Pocket on the back end so I suspect there won't be a new release once the problem has been resolved.

It's good to know that this firmware can be installed. So if we do get patches, I'll give it a go.

xyclonei · 09-01-2023, 03:55 AM

Quote:

Originally Posted by geek1011

I'll do the patches soon. I've been away without a connection for the last week, so I missed this release.

Thank you! Always appreciated.

Magicianreads47 · 09-01-2023, 05:59 AM

Quote:

Originally Posted by Captain Picard

Still having constantly refreshing wishlist making it unusable plus getting a lot of network errors. The last 4 updates have introduced more and more bugs. Everything worked in 4.35

Which device are you using?

Cootey · 09-01-2023, 10:03 AM

Quote:

Originally Posted by DNSB

The response I received from Kobo is that the rollout of 4.38.21908 had been paused due to the issues with Pocket sign in. This appears to be an issue between Kobo and Pocket on the back end so I suspect there won't be a new release once the problem has been resolved.

Thanks for that update, DNSB. I suspected there was a problem on the back end that prevented Pocket authorization.

franklekens · 09-02-2023, 11:06 AM

Quote:

Originally Posted by DNSB

Here's what I have in my notes for this release:

The issue with files not being closed before a USB connect is not fixed in this release. The recommendation to reboot before a USB connect or connecting from Home/Books is still a workaround if you run into this issue.

A *possible* workaround. I have just had a Kobo reboot immediately on disconnect. Not only was it on the home screen before I connected, I hadn't evened opened any book on it before the previous connect to the computer.

So I'll have to spend a day again sifting through a near 3000 book library to find what I want to put on it. What an incredibly dispiriting bug this device has nowadays.

Maybe they should have paused the roll out of any previous updates too, because this is even more annoying than any possible problems with the pocket app (which no dout I'll have once it's rebooted).

franklekens · 09-02-2023, 11:34 AM

In fact, there is an alert on their site now saying:

"Alert| Issues with the Pocket app on Kobo eReadersThere is an issue where some users cannot create a Pocket account or use their Pocket account on Kobo eReaders. We are aware of the situation and actively working on a solution."

So they are aware of issues sometimes. But I've never seen an alert about this incredibly annoying reboot issue on disconnecting from a desktop. Are they aware of that at all? What is the best place to raise this issue or to lodge a complaint about this? I assume they're not monitoring this forum. So how will they ever realize this is a problem? (And a huge one IMHO.)

franklekens · 09-02-2023, 11:51 AM

Also, has this happened to anybody who didn't use Calibre? Is it actually certain it's a firmware problem (or a "communications with Windows" problem) and not a Calibre problem? Does anybody know?

JSWolf · 09-02-2023, 05:23 PM

Quote:

Originally Posted by franklekens

A *possible* workaround. I have just had a Kobo reboot immediately on disconnect. Not only was it on the home screen before I connected, I hadn't evened opened any book on it before the previous connect to the computer.

So I'll have to spend a day again sifting through a near 3000 book library to find what I want to put on it. What an incredibly dispiriting bug this device has nowadays.

Maybe they should have paused the roll out of any previous updates too, because this is even more annoying than any possible problems with the pocket app (which no dout I'll have once it's rebooted).

Why do you have to go through your library to decide what to put on your Kobo? Was the database corrupted?

Do you have Kobo Utilities installed so you can backup the database when you connect to calibre?

JSWolf · 09-02-2023, 05:24 PM

Quote:

Originally Posted by franklekens

Also, has this happened to anybody who didn't use Calibre? Is it actually certain it's a firmware problem (or a "communications with Windows" problem) and not a Calibre problem? Does anybody know?

It's not a problem with calibre. No idea why it happened, but it was not the fault of calibre.

DNSB · 09-02-2023, 05:28 PM

Quote:

Originally Posted by franklekens

A *possible* workaround. I have just had a Kobo reboot immediately on disconnect. Not only was it on the home screen before I connected, I hadn't evened opened any book on it before the previous connect to the computer.

A *probable* workaround. The reboot will ensure that the database is closed as well as any other files on the exposed partition. My process is to hit reboot in NickelMenu and then connect the USB C cable as soon as the reboot process starts. My notes indicate that since I started doing this, I have not seen a dirty bit set popup from Windows in 83 connects while before I was averaging 1 in 5 connects. from Home/Books triggering the popup.

The reboot on disconnect generally indicates file corruption issues so bad that they triggered the reset procedure.

DNSB · 09-02-2023, 05:32 PM

Quote:

Originally Posted by franklekens

Also, has this happened to anybody who didn't use Calibre? Is it actually certain it's a firmware problem (or a "communications with Windows" problem) and not a Calibre problem? Does anybody know?

In my limited testing, I did not need to have calibre running though the number of dirty bit set popups dropped to 1 in 10 connects. I would see the .sqlite-wal and .sqlite-shm files in the .kobo directory.

JSWolf · 09-02-2023, 05:32 PM

Quote:

Originally Posted by DNSB

A *probable* workaround. The reboot will ensure that the database is closed as well as any other files on the exposed partition. My process is to hit reboot in NickelMenu and then connect the USB C cable as soon as the reboot process starts. My notes indicate that since I started doing this, I have not seen a dirty bit set popup from Windows in 83 connects while before I was averaging 1 in 5 connects. from Home/Books triggering the popup.

The reboot on disconnect generally indicates file corruption issues so bad that they triggered the reset procedure.

I cannot say how many connects, but I do not reboot and I've never once seen the dirty bit show up.

DNSB · 09-02-2023, 05:33 PM

Quote:

Originally Posted by JSWolf

I cannot say how many connects, but I do not reboot and I've never once seen the dirty bit show up.

The issue seems to show up a lot more often on my Sage than on my Clara HD.

JSWolf · 09-02-2023, 05:37 PM

Quote:

Originally Posted by DNSB

The issue seems to show up a lot more often on my Sage than on my Clara HD.

I've never seen it on my Libra 2. Maybe it's becaue of the way I unplug the USB cable. Once the books are imported, I use NickelMenu to reconnect to USB and get the metadata updated. Then I eject and once at the home screen, I then unplug the USB cable.

Even if I'm not adding books or using calibre, after eject, I always wait until I see the home screen before unplugging.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Firmware Update Instructions and the latest Firmware Versions	mitchwah	Ectaco jetBook	113	10-24-2023 10:02 PM
Nouveau firmware firmware 6.5.765 pour la Inkpad 3/PB740	mooms	PocketBook	0	11-08-2021 09:23 AM
Firmware Update Kindle firmware 5.12.1	eilon	Amazon Kindle	102	09-26-2019 09:38 PM
Firmware glitch - typing text slow on some firmware+device combinations	mdp	Onyx Boox	11	11-11-2017 01:48 AM
Firmware 2.0.3 Pocketbook IQ - another firmware is release for IQ	tvpupsik	PocketBook	26	12-13-2010 04:03 PM

08-31-2023, 07:31 PM	#46
booklover6 Grand Sorcerer Posts: 6,541 Karma: 14008730 Join Date: May 2008 Location: PA (USA) Device: Kobo Clara, 2E, Libre 1, PW4, PW5, 2022 Kindle, Kobo Libre Colour	No, I don't use Pocket. Just Kobo Plus.

09-02-2023, 11:34 AM	#52
franklekens Addict Posts: 392 Karma: 3421956 Join Date: Sep 2009 Device: various Kobo's, Onyx Note2, Pocketbook 360, Kindle Keyboard	In fact, there is an alert on their site now saying: "Alert\| Issues with the Pocket app on Kobo eReadersThere is an issue where some users cannot create a Pocket account or use their Pocket account on Kobo eReaders. We are aware of the situation and actively working on a solution." So they are aware of issues sometimes. But I've never seen an alert about this incredibly annoying reboot issue on disconnecting from a desktop. Are they aware of that at all? What is the best place to raise this issue or to lodge a complaint about this? I assume they're not monitoring this forum. So how will they ever realize this is a problem? (And a huge one IMHO.)

09-02-2023, 11:51 AM	#53
franklekens Addict Posts: 392 Karma: 3421956 Join Date: Sep 2009 Device: various Kobo's, Onyx Note2, Pocketbook 360, Kindle Keyboard	Also, has this happened to anybody who didn't use Calibre? Is it actually certain it's a firmware problem (or a "communications with Windows" problem) and not a Calibre problem? Does anybody know?

Advert

Advert