11-25-2010, 11:22 AM | #31 | |
Trying for calm & polite
Posts: 4,012
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
|
Quote:
Are you still having a problem or have you figured it out at this point? |
|
11-26-2010, 12:48 AM | #32 | |
himself
Posts: 576
Karma: 11226
Join Date: May 2010
Device: Kobo
|
Quote:
Hotspot in caffee is something people rarely use. They flock there to meet and talk and drink. For million times I decided to try out hotspot with my nokia 770. Guess what? I never did that. At the place it looks pretty stupid to me. Letting users connect is safe. Traffic would be on the low level. Would be interesting to look at the traffic log between wifi kobo and the hotspot. |
|
Advert | |
|
11-26-2010, 10:44 AM | #33 |
Junior Member
Posts: 3
Karma: 10
Join Date: Nov 2010
Device: kobo
|
I have already tried resetting the kobo to factory defaults. I tried to connect Again last night (just once though) and it did not work. While I'm pretty sure I have shut down and restarted the modem, I will try that.
The bell software manages the modem aNd the security. If I type in http://mynetwork, or input my location # I'm directed to the sAme thing. I have 3 pc's and they all do the same thing. I didn't load any software that I recall. I have no intention of buying a new modem just because I can't get the kobo to work when it works fine on every one of my other devices. Last edited by Lowla; 11-26-2010 at 10:46 AM. Reason: Spelling |
11-26-2010, 11:46 AM | #34 |
Trying for calm & polite
Posts: 4,012
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
|
Have you called your ISP/Modem provider for assistance? They will be the experts.
Last edited by taming; 11-26-2010 at 11:51 AM. Reason: changed my mind |
11-27-2010, 12:57 AM | #35 | |||
himself
Posts: 576
Karma: 11226
Join Date: May 2010
Device: Kobo
|
Quote:
Quote:
and has no software part to work. My best bet is that you call web server on the modem, like webmin. If so, you could count it as a piece of hardware, you should not blame for the problem. Quote:
find manual for your router and read it. The point is that it is not "power up and use" issue. To have it all working correctly, it should be configured properly. Some other posters already confirmed they used that kind of encryption. Another ones confirmed the reader behaved strange and they solved it after factory default. What was left is the router. I could try to assist you on irc or in private message, but don't assume no effort on your side. I previously led you to the most frequent spots to look at on the encryption troubleshooting. It is still not sure if it is encryption problem, since you did not connect without encryption. What I stressed was to reboot all devices. You have to remove arp cashe to start from the very beginning. Finally, you are right you don't want new router. If I would have 3 pc-s and 5 more wifi devices connected to, I'd have the best router to fulfill the task, in a price range that is not insane. To conclude, I don't see at which point you fail to connect kobo ereader to wireless network. |
|||
Advert | |
|
11-29-2010, 08:04 PM | #36 |
Junior Member
Posts: 1
Karma: 10
Join Date: Nov 2010
Device: kobo
|
I had the same problem with my wi-fi unit. Several calls to Kobo Support produced nothing. Then I thought to check my AVG Internet Security and changed the firewall setting for Kobo.exe from "Allow for Safe" to "Allow for All". It now works perfectly. When I mentioned to support they should be telling users to check firewall settings they just blew me off. Hope this helps.
|
11-30-2010, 12:55 AM | #37 | |
himself
Posts: 576
Karma: 11226
Join Date: May 2010
Device: Kobo
|
Quote:
the first time I connected reader to my box. I set ipfw with dynamic rules on unux and all went fine. For the record, it uses packet filter. Different than application filter you have. (I'm not an expert on anything about win, including firewalls for it.) |
|
12-05-2011, 05:16 PM | #38 |
Junior Member
Posts: 7
Karma: 16088
Join Date: Dec 2011
Device: Kobo Touch
|
My daughter and I got new Kobo Touch's this weekend. Neither of them will connect to our home network.
Here's the network details: SSID: Penguin Security type: Shared Encryption Type: WEP And I have to specify the network security key. There appears to be no way to change the security type. All of the other devices in the house can use this network, including: Windows XP, Vista and Windows 7 desktops and laptops. MacBook Air Smartphones (Blackberry, iPhone, Windows Phone) Tablets - XP Tablet and iPad iPods Sony PS/3 and a Nintendo Wii. My wife's Kindle The ONLY ones that cannot are the two Kobos. Any hints? Oh, and changing the security on our network is not really an option. The wireless networks at my place, my fathers place and my father-in-laws place all use the same settings, allowing us to instantly attach to the network, whenever we visit. Not one device has had a problem, once provided with the correct settings, in almost 10 years. I've used several different routers here and at the other locations, and I've used both ADSL and Cable systems. Last edited by Russells_Teapot; 12-05-2011 at 05:18 PM. |
12-05-2011, 06:41 PM | #39 |
Never spit into the wind.
Posts: 328
Karma: 23499
Join Date: Jun 2011
Location: New Westminster, BC
Device: Kobo Original, Kobo Touch, Kobo Android(smartphone & tablet)
|
Have you upgraded the firmware on your Touch to the most recent version which is 1.9.14? There have been some firmware changes that have addressed problems with WiFi on the Touch so it is important to have a recent version.
|
12-05-2011, 07:42 PM | #40 |
Junior Member
Posts: 7
Karma: 16088
Join Date: Dec 2011
Device: Kobo Touch
|
THanks for the reply, Joe...Yes, both Kobos are running 1.9.14.
Apparently, some Barnes and Nobles "Nook" also suffers from the same problem of not being able to attach to WEP networks with Shared Key Authentication, only OPEN ones. http://www.the-ebook-reader.com/nook-review-2.html reports: For networks secured with WEP, NOOK uses only Open Key authentication and will not connect if the router is set to accept only Shared Key authentication. Last edited by Russells_Teapot; 12-05-2011 at 08:13 PM. |
12-06-2011, 08:24 PM | #41 |
Junior Member
Posts: 7
Karma: 16088
Join Date: Dec 2011
Device: Kobo Touch
|
Almost 60 hours ago, I opened an incident (111204-000322) with KOBO Customer Care, via their website, about this issue.
Not heard a thing yet from them. Not even a "We're sorry...we don't support that type of network configuration, nor do we ever intend to. Please change the network settings on four routers in three different locations and the other 20 devices so the pair of Kobos can connect wirelessly." *sigh* It's a shame, really, because I really like the device. I've downloaded a few classics from Edgar Rice Burroughs (Barsoom, here I come!), Robert Louis Stevenson, H. Rider Haggard and Steven Leacock, but I'm not going to actually buy any ebooks until I know if I'm going to keep the device or not. |
12-07-2011, 02:04 AM | #42 |
Trying for calm & polite
Posts: 4,012
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
|
Russells, they really do seem to be clearing out a bunch of those old tickets. I had opened one 8 days ago that cleared tonight. I also heard from a few people privately that had their tickets cleared today. The new data centre is no doubt helping with this.
Have you gone onto getsatisfation.com/kobo to report the problem, ticket number etc? That is an official Kobo support site staffed by Tier 2 Kobo employees. As for router settings, I know they do not currently support WPA Enterprise settings. See their support page: http://kobo.intelliresponse.com/inde...20a%20network? Last edited by taming; 12-07-2011 at 02:29 AM. Reason: added link |
12-07-2011, 11:25 AM | #43 |
Junior Member
Posts: 7
Karma: 16088
Join Date: Dec 2011
Device: Kobo Touch
|
I think I'll have to get a cheap wireless router and set it up so that the Kobo's can use it.
|
12-07-2011, 12:00 PM | #44 |
Trying for calm & polite
Posts: 4,012
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
|
I use WPA2 without any issues, just not the Enterprise version.
|
12-08-2011, 09:10 AM | #45 |
Junior Member
Posts: 7
Karma: 16088
Join Date: Dec 2011
Device: Kobo Touch
|
I grabbed an old router, a Siemens Speedstream, and set it to be completely open. It's only capable of 802.11b.
My XP tablet connected instantly. Not so the Kobo. The Kobo detected it, but steadfastly refused to connect. So, then I tried setting the SpeedStream so that only certain MAC address would be allowed, and by alternately remiving and adding the MAC address of the XP Tablet, found that this function worked nicely. The Kobo continued to ignore all my attempts to make it happy. It's getting frustrating. |
Tags |
kobo, wifi |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Classic New WiFi Nook Can't Connect to Airport | mvitulli | Barnes & Noble NOOK | 5 | 10-29-2010 06:49 PM |
run script on wifi connect | sinisterguy | Kindle Developer's Corner | 1 | 10-18-2010 03:46 PM |
Classic Cannot connect to B&N shop over wifi | pienjo | Barnes & Noble NOOK | 0 | 07-11-2010 03:14 PM |
Connect is no longer Connect it's now The eBook Store from Sony | Lobo59 | Sony Reader | 14 | 12-18-2007 12:27 PM |
Change PDF title in Connect/Import files w/o Connect | jessesn | Sony Reader | 6 | 10-02-2006 12:55 PM |