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Old 05-28-2017, 09:27 AM   #316
Piers
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Kob Arc login problems
My Kobo Arc functioned great, till I decided to secure it with a password. When trying to login the keyboard isn't showing but a microphone. I have tried to put in the password with my voice, but that isn't working. It is such a pity as the Arc works great and Kobo's only suggestion was throwing it away . Is there someone with a great idea?
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Old 06-02-2017, 10:03 AM   #317
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My Kobo Arc functioned great, till I decided to secure it with a password. When trying to login the keyboard isn't showing but a microphone. I have tried to put in the password with my voice, but that isn't working. It is such a pity as the Arc works great and Kobo's only suggestion was throwing it away . Is there someone with a great idea?
Hi!

Don't throw it away! It can be fixed.

1. Is there a back button on the microphone?
2. You can factory reset without being inside Android, but you lose all your stuff
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Old 06-09-2017, 07:09 AM   #318
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Hi,

Thanks for helping me out. No there's no back button on the microphen screen.

About factory reset. I tried holding down Volume Up + Power button, but the green Anroid Robot never appeared. I tried this several times but to no avail. I wouldn't mind loosing everything on the Kobo as long as it is functioning again
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Old 06-10-2017, 07:23 PM   #319
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Does http://www.mobicpc.com/how-to-hard-r...t-setting.html help? Which model ARC is it?

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Old 06-16-2017, 07:39 AM   #320
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Hi,

Thanks for helping me out. No there's no back button on the microphen screen.

About factory reset. I tried holding down Volume Up + Power button, but the green Anroid Robot never appeared. I tried this several times but to no avail. I wouldn't mind loosing everything on the Kobo as long as it is functioning again

Try Volume Down + Power. I think that you used the fastboot shortcut.

Also, did you previously have USB debugging enabled?
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Old 06-18-2017, 02:06 PM   #321
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Try Volume Down + Power. I think that you used the fastboot shortcut.

Also, did you previously have USB debugging enabled?

Hi,
Thanks a million. He's working again. Your tip gave me the possibility to do a factory reset. Why, oh why, couldn't the Kobo help desk help me with this.

I don't know anything about USB debugging, but won't put a password on the tablet ever again.

Can't thank you enough.
Best,

Piers
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Old 06-23-2017, 08:06 AM   #322
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Why, oh why, couldn't the Kobo help desk help me with this.
No problem. Good to hear it's working again.

P.S.:

The Kobo help desk, in my opinion, have not been too helpful. I think they had little knowledge on the internals of the Arc's operating system.

I think the Arc developers themselves are probably much more intelligent.
Last edited by markyisri; 04-09-2018 at 07:58 AM.
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Old 11-27-2018, 07:37 PM   #323
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I purchased my Kobo Arc 7 (Model: T647-KU-BK-K-AU8) on 26th April 2014.
I have never had any problems until now.
I installed an update around 2016 which worked fine.
Just recently, my Kobo said an security update was recommended to be installed, it updated my Kobo and now it is a brick.
I have searched and searched for the Original Firmware to rollback my device, but can't find it anywhere?
I did a Factory reset, the device updated, now the keyboard wont work?
Also, in most of the firmware updates, they say to place the unzipped files in the .kobo directory? I have looked and my device doesn't have a .kobo directory?
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Old 11-27-2018, 10:09 PM   #324
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The instructions mentioning the .kobo directory are for the e-ink devices and not the Android tablets.

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Old 11-27-2018, 10:41 PM   #325
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The instructions mentioning the .kobo directory are for the e-ink devices and not the Android tablets.

Sent from my Nexus 7 using Tapatalk
Thanks Peter.
Would you know of the image for Arc 7 and how to install it?

All the image sites I have seen don't have Kobo Arc 7 listed?
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Old 11-28-2018, 12:55 AM   #326
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I don't think that any of the firmware for the Kobo android tablets has been posted anywhere.

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Old 12-25-2018, 08:11 AM   #327
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I don't think that any of the firmware for the Kobo android tablets has been posted anywhere.

Sent from my Nexus 7 using Tapatalk
Actually you can still get original Kobo Arc firmware from here:

https://www.mobileread.com/forums/sh...38&postcount=5

This only works if your Arc is only soft-bricked (i.e. you can still use fastboot).
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Old 08-16-2023, 01:53 PM   #328
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I did a factory reset before discovering support had ended. I can't connect to wifi to set up again. Is there any solution?
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Old 08-16-2023, 04:03 PM   #329
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At this point, the answer is pretty much no.
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