Can anybody help me solve problem with ADE?

[jmilica]

Peter, thank you so much. I will be trying it when I am at home and will report back.
I really hope this means it was a global problem and it was solved. I tried last night (Indian Standard Time) and was getting the same error. Which extremely irritated me, since I found again a book double cheaper than on Amazon India or Amazon US and I didn't dare buy it.

Peter, big thank you! May your karma ever grow! It works perfectly now

[Davidsc]

Confirming, this now seems to be resolved. I find it interesting, and a bit discouraging, that I found out about the fix here, at Mobileread (thank you), but have not yet had a response from Google on my support incident. I guess I imagine that, in their shoes, I would have wanted to send out emails to all affected users ASAP. Oh well. Thank goodness for user groups.

[jmilica]

Originally Posted by Davidsc

Confirming, this now seems to be resolved. I find it interesting, and a bit discouraging, that I found out about the fix here, at Mobileread (thank you), but have not yet had a response from Google on my support incident. I guess I imagine that, in their shoes, I would have wanted to send out emails to all affected users ASAP. Oh well. Thank goodness for user groups.

Agreed. They sent me an email to take a survey and tell them how satisfied I was with their *non-existant* support. I wrote exactly what you are saying - that I am member on Mobileread and that only thanks to other members here I even learned that the problem is experienced by other users also (after reauthorising and reinstalling ADE for nothing) and that Google knows the issue is on their side. I also noted that, if I had such info form Google, I would have waited and wouldn't have requested a refund. And of course, I told them Amazon has live chat and this has never happened to me in my long association with them