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#16 | |
Member Retired
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Karma: 13024950
Join Date: Nov 2008
Location: Augsburg (near Munich), Germany
Device: 26 Readers, 44 Tablets
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Note about available update did pop up for me when starting my Alex yesterday (I only use standby, don't turn off. Probably Alex did check for the update over night. It did appear right after starting - surprisingly fast.). The update did fail because of damaged download. It didn't try to update again. The user guide says, it tries only once per day. I didn't want to wait, so I manually set the date 1 day ahead, restarted Alex and then reset the date. Note about available update promptly did pop up again. May be because of "simulating" a new date, may have been coincidence. PDFs vastly have improved, but I miss the dictionary. Last edited by mgmueller; 05-15-2010 at 03:26 PM. |
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#17 |
Compulsive Gadget Geek
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Karma: 4219324
Join Date: Mar 2010
Location: Almost Canada
Device: One of each, and two in some cases
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I've gotten an email from Spring Design about the upgrade, as another response to one I sent them last month when I was muddling through the set up. However, I'm not getting the download when I turn the WiFi on, like the email says I should, and I've had it on all weekend.
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#18 | |
Enthusiast
![]() Posts: 35
Karma: 40
Join Date: Apr 2010
Device: alex ereader
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I'm wondering if registration matters (Customer service says it is not mandatory). My Settings/About Your Alex/Registration usually reads null. I registered my device online, not with Alex. I keep trying to register the device itself, and sometimes I get a "failed" message. Once or twice it succeeds, and and shows my email address for a time. But when I go back to the settings, the registration reads null again. I keep wondering if this would prevent the update? I wish there were a way to "Check for Updates". One of apps is Update Checker, but there does not seem to be a way to start it. |
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#19 |
Compulsive Gadget Geek
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Karma: 4219324
Join Date: Mar 2010
Location: Almost Canada
Device: One of each, and two in some cases
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Mine still isn't updating. I think I'm going to call tomorrow and get an RMA, because according to Kevin at Spring Design they aren't going to make the upgrade file available for manual download.
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#20 | |
Enthusiast
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Karma: 40
Join Date: Apr 2010
Device: alex ereader
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#21 | |
Member Retired
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 3,308
Karma: 13024950
Join Date: Nov 2008
Location: Augsburg (near Munich), Germany
Device: 26 Readers, 44 Tablets
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#22 |
Compulsive Gadget Geek
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Karma: 4219324
Join Date: Mar 2010
Location: Almost Canada
Device: One of each, and two in some cases
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I just spent 10 minutes on the phone with Spring Design; they had me do a factory reset to try to goose this thing. I also have to make sure the LCD stays active for at least 20 minutes. It's been 15 minutes so far, no download, so I think it's going to have to be replaced with one that works. I hate to give it up for the 2 weeks it's going to take to ship this one back and get the new one.
WOO HOO!!!! It took 30 minutes instead of 20, but I finally got Build 4611. I'm going to miss the dictionary a little bit, but it will be back eventually. Last edited by NNolan; 05-17-2010 at 08:27 PM. |
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#23 | |
Member Retired
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Karma: 13024950
Join Date: Nov 2008
Location: Augsburg (near Munich), Germany
Device: 26 Readers, 44 Tablets
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Quote:
Quite frankly, I mainly miss the dictionary because it's great implemented. On nook, I steer the cursor via touchscreen, whereas on Alex the entire text is on the LCD and I simply mark the word. Way faster and more convenient. |
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#24 |
Compulsive Gadget Geek
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Karma: 4219324
Join Date: Mar 2010
Location: Almost Canada
Device: One of each, and two in some cases
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I got a Fun Fact from the Customer Support guy I worked with last night. I mentioned how nicely balanced I think the reader is, very nice to hold in one hand. He said the engineer who designed the case also makes custom surfboards.
ADE finally recognizes my Alex, and I only have to unmount my SD card now when I'm connected by USB. Plus, I see we have the ability to access twitter if we so desire. I think it's the same functionality that's coming in the 2.5 upgrade for the Kindle, highlight and paste a snippet of something you're reading into email or twitter. So far, I like this upgrade. |
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#25 | |
Enthusiast
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Karma: 40
Join Date: Apr 2010
Device: alex ereader
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At 3am this morning, however, I got an email from Spring Design asking for serial number. I had left Alex in strongest wifi spot in house, with wifi on, just in case. (I had changed LCD turning off -- to 10 minutes I think. )When I went to check serial number, I saw an update had downloaded, and was ready to install! Since then, my registration on Alex has consistently kept my email id, and the Alex seems zippier and more enthusiastic. I miss the library, but that's temporary, and I really really like reading library books! |
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