Sony thinks quality will win out (for them)

[kevinp]

Originally Posted by ardeegee

Sony doesn't make the displays.

Most of the parts for my car were made by someone else, but it's still a Chevrolet and Chevy gets the blame when something fails...

[ardeegee]

Originally Posted by kevinp

Most of the parts for my car were made by someone else, but it's still a Chevrolet and Chevy gets the blame when something fails...

They can get "blamed" all day long-- but if the Chevys are using stock, off-the shelf Goodyears that are the exact same Goodyears used by every other car manufacturer, then that blame is misplaced. The Eink displays used by Sony are the exact same Eink displays used by other ebook reader companies. Therefore, a claim that Sony's displays are somehow more defective than anyone else's displays is factually incorrect.

[Alisa]

Originally Posted by ardeegee

They can get "blamed" all day long-- but if the Chevys are using stock, off-the shelf Goodyears that are the exact same Goodyears used by every other car manufacturer, then that blame is misplaced. The Eink displays used by Sony are the exact same Eink displays used by other ebook reader companies. Therefore, a claim that Sony's displays are somehow more defective than anyone else's displays is factually incorrect.

True. The Kindle uses the same display but if you had sent it back to Amazon in 5 months, replacement would be free. It's the company at the point of sale that makes a choice how much to eat for the sake of customer satisfaction. You can find plenty of people who had a Kindle fail in the early days of ownership but comparatively few who will term their overall experience "low quality".

[Darqref]

Originally Posted by ardeegee

They can get "blamed" all day long-- but if the Chevys are using stock, off-the shelf Goodyears that are the exact same Goodyears used by every other car manufacturer, then that blame is misplaced. The Eink displays used by Sony are the exact same Eink displays used by other ebook reader companies. Therefore, a claim that Sony's displays are somehow more defective than anyone else's displays is factually incorrect.

Maybe, and maybe not - depends on the implementation.

Couple of years ago, we had a rash of reports of screens breaking, for physical damage that most people think shouldn't have caused such a break. This happened (and is still happening) across most brands, but people are mostly aware that they are fragile now.

In my opinion, the actual design of how the screen mounts to the case may be at fault. If the mount is sensitive to precise position, then it might be possible to have a device that seems to be assembled correctly, but has less protection from torsion, for example. A similar argument might be made for the way a controller chip is installed, leading to uneven wear, or such.

In such a case, the actual assembler is at fault, even if they use a standard part, because the way they actually put the parts together might make a difference in how well the part survives.

[Efigalaxie]

It seems to me that the issue might be worse on a touchscreen that is e-ink. After all pressure is being applied quite often. Also the pressure needed to have the 600 respond is greater than usual. That was noted in multiple reviews of the device.

[GeoffC]

Originally Posted by Efigalaxie

It seems to me that the issue might be worse on a touchscreen that is e-ink. After all pressure is being applied quite often. Also the pressure needed to have the 600 respond is greater than usual. That was noted in multiple reviews of the device.

Can the user not calibrate the touchscreen - I'm only asking because the PB302 allows it.

[AlbertaCowboy]

Yes, the user can calibrate it. My mom was virtually smacking the screen for results and getting frustrated before she found the calibration setup. I blame the IKEA-ish instructions for that one. After calibration, the touchscreen is quite sensitive and does work well.