Register Guidelines E-Books Today's Posts Search

Go Back   MobileRead Forums > E-Book Readers > Kobo Reader

Notices

Reply
 
Thread Tools Search this Thread
Old 05-30-2024, 05:24 PM   #1501
LuisNeto
Member
LuisNeto began at the beginning.
 
Posts: 13
Karma: 10
Join Date: May 2022
Device: Kobo Libra 2
I don't understand why there is this thread that goes on for years, supposedly for people to report various bugs. It just doesn't seem right.
Each bug should be on its own thread.

Am I missing something here?
Why isn't this thread simply locked?
LuisNeto is offline   Reply With Quote
Old 05-30-2024, 05:30 PM   #1502
DNSB
Bibliophagist
DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.
 
DNSB's Avatar
 
Posts: 41,322
Karma: 158182188
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by LuisNeto View Post
I don't understand why there is this thread that goes on for years, supposedly for people to report various bugs. It just doesn't seem right.
Each bug should be on its own thread.

Am I missing something here?
Why isn't this thread simply locked?
Not sure why we would need a separate thread for each bug or possible bug. This is not an official Kobo support forum though in the dim distant past there were some Kobo people who posted on MobileRead before they were driven out.
DNSB is offline   Reply With Quote
Advert
Old 05-30-2024, 07:11 PM   #1503
Aleron Ives
Wizard
Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.
 
Posts: 1,488
Karma: 16300090
Join Date: Sep 2022
Device: Kobo Libra 2
This is a thread for us to rant about Kobo bugs and perhaps find solutions with each others' help. It's not about actually getting bugs fixed, since we don't work at Kobo.
Aleron Ives is offline   Reply With Quote
Old 06-02-2024, 04:44 PM   #1504
compurandom
Guru
compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.
 
Posts: 962
Karma: 418804
Join Date: Jun 2015
Device: Rocketbook, kobo aura h2o, kobo forma, kobo libra color
Quote:
Originally Posted by Aleron Ives View Post
This is a thread for us to rant about Kobo bugs and perhaps find solutions with each others' help. It's not about actually getting bugs fixed, since we don't work at Kobo.
Oh. I thought this thread was here to collect all the bugs in one place so that the ranting doesn't pollute the rest of the forum with piles of threads about bugs we can't fix.
compurandom is offline   Reply With Quote
Old 06-02-2024, 06:50 PM   #1505
LuisNeto
Member
LuisNeto began at the beginning.
 
Posts: 13
Karma: 10
Join Date: May 2022
Device: Kobo Libra 2
Quote:
Originally Posted by DNSB View Post
Not sure why we would need a separate thread for each bug or possible bug. This is not an official Kobo support forum though in the dim distant past there were some Kobo people who posted on MobileRead before they were driven out.
My point has nothing to do whether this is an official Kobo forum or not.
This general bug thread that has been going on for years has no focus. How can people talk about multiple bugs without it being confusing?
Taken that point of view further, you could even make a point that all the discussions here about Kobo (not just bugs) could exist under a single thread. Or even the entire forum.

Each bug represents a topic around which a conversation can happen. It should be in its own thread, to keep things organised, focused and encourage participation.
That way, other users are more likely to find threads about bugs they are experiencing and are more likely to contribute to the conversation.
LuisNeto is offline   Reply With Quote
Advert
Old 06-02-2024, 06:55 PM   #1506
LuisNeto
Member
LuisNeto began at the beginning.
 
Posts: 13
Karma: 10
Join Date: May 2022
Device: Kobo Libra 2
Quote:
Originally Posted by Aleron Ives View Post
It's not about actually getting bugs fixed, since we don't work at Kobo.
I don't see what this has to do. Threads keep things organised and encourage participation.
See my other response here.
LuisNeto is offline   Reply With Quote
Old 06-02-2024, 07:12 PM   #1507
DNSB
Bibliophagist
DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.
 
DNSB's Avatar
 
Posts: 41,322
Karma: 158182188
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
And that would require someone to curate the bugs who has access to multiple Kobo ereaders and the skills require to decide which are real bugs, which are people misunderstanding the operation of their Kobo or other software and which are PEBKAC issues. Sorry but I did that as part of my employment. It was time consuming to curate the reported bugs, try to reproduce them and report them to the appropriate entity.

Are you volunteering to start and maintain multiple threads for Kobo bugs?

FWIW, some of the bugs posted here have been reported to Kobo if they are reproducible by someone who cares to do so.

Would you have preferred a thread title such as Vent and Rant About Potential Kobo Bugs Thread?
DNSB is offline   Reply With Quote
Old 08-02-2024, 11:09 AM   #1508
halnurvies
Member
halnurvies began at the beginning.
 
halnurvies's Avatar
 
Posts: 13
Karma: 10
Join Date: Aug 2019
Location: France
Device: kobo Libra H2O
Difficulty or impossibility of highlighting

Bonjour,

In a previous post, I pointed out that highlighting sometimes disappeared after switching off the e-reader (kobo Libra H2O).
There was no response to this problem except to invite me to stop using kebup formatting.

Lately, I've noticed that highlighting is sometimes difficult or impossible.
I've noticed that it depends on the start and end zones.
There doesn't seem to be priority selection of the text being highlighted until the end of the finger release.
This conflicts with the top menus, the keys and their page-turning zones, and the bottom menu.
Finally, speculating on how the text selection works, I was wondering if poorly done code could make the highlighting function difficult.

Thanks for your input and suggestions.

firmware 4.38.23038

Last edited by halnurvies; 08-02-2024 at 11:11 AM. Reason: add firmware
halnurvies is offline   Reply With Quote
Old 09-01-2024, 01:06 AM   #1509
Peedee
Junior Member
Peedee began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Sep 2024
Device: Kobo Libra Colour
Kobo Libra Colour user.

Device keeps restarting from notetaking. Unreliable for notetaking. Only simple to do list. Going a bit more than simple, you will lose your notes. Important to sync frequently.
Peedee is offline   Reply With Quote
Old 09-01-2024, 01:33 AM   #1510
Aleron Ives
Wizard
Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.
 
Posts: 1,488
Karma: 16300090
Join Date: Sep 2022
Device: Kobo Libra 2
I've heard that the Sage and Elipsa have the same problem, so it's neither new nor likely to be fixed any time soon, sadly.
Aleron Ives is offline   Reply With Quote
Old 09-22-2024, 08:15 PM   #1511
gsgleason
Just some dude
gsgleason began at the beginning.
 
Posts: 7
Karma: 10
Join Date: Dec 2011
Location: CO, US
Device: PRS-950, Kindle3
Kobo Libra H2O freezes when loading cover image

Hi. My Kobo Libra H2O started having an issue a while back where it will freeze when loading the cover image. This happens when it goes to sleep and displays the cover, or when I open a book for the first time and it starts on the cover image.

If it's plugged in at the time, the freezing doesn't happen.

I've done a full factory reset multiple times to try to diagnose this.

All my books are sideloaded using Calibre and

I've found that if I remove the cover in Calibre, factory default the Kobo, then load the new coverless book, I never have a problem.

I've found one reference of someone with the same issue: https://www.reddit.com/r/kobo/commen...i_open_a_book/

I am pretty sure this is a software problem with the Kobo.

Any advice?
gsgleason is offline   Reply With Quote
Old 09-23-2024, 08:33 AM   #1512
compurandom
Guru
compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.compurandom ought to be getting tired of karma fortunes by now.
 
Posts: 962
Karma: 418804
Join Date: Jun 2015
Device: Rocketbook, kobo aura h2o, kobo forma, kobo libra color
Quote:
Originally Posted by gsgleason View Post
Hi. My Kobo Libra H2O started having an issue a while back where it will freeze when loading the cover image.
I wonder if the cover is too big or something and it's just taking a lot of cpu to render it.

Maybe try reducing the cover resolution in calibre and sending it.

If you don't edit the book and reduce the image in the book, it might still freeze when first opening book, but then at least it wouldn't freeze other times and you can verify this is the issue.
compurandom is offline   Reply With Quote
Old 09-23-2024, 01:07 PM   #1513
JSWolf
Resident Curmudgeon
JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.
 
JSWolf's Avatar
 
Posts: 76,974
Karma: 138588794
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by gsgleason View Post
Hi. My Kobo Libra H2O started having an issue a while back where it will freeze when loading the cover image. This happens when it goes to sleep and displays the cover, or when I open a book for the first time and it starts on the cover image.

If it's plugged in at the time, the freezing doesn't happen.

I've done a full factory reset multiple times to try to diagnose this.

All my books are sideloaded using Calibre and

I've found that if I remove the cover in Calibre, factory default the Kobo, then load the new coverless book, I never have a problem.

I've found one reference of someone with the same issue: https://www.reddit.com/r/kobo/commen...i_open_a_book/

I am pretty sure this is a software problem with the Kobo.

Any advice?
Are you using firmware 4.38.23038? If not, I suggest you update to the newest firmware.

Are you reading ePub or KePub as they use different programs to display them?
JSWolf is online now   Reply With Quote
Old 09-27-2024, 02:29 AM   #1514
gsgleason
Just some dude
gsgleason began at the beginning.
 
Posts: 7
Karma: 10
Join Date: Dec 2011
Location: CO, US
Device: PRS-950, Kindle3
Quote:
Originally Posted by JSWolf View Post
Are you using firmware 4.38.23038? If not, I suggest you update to the newest firmware.

Are you reading ePub or KePub as they use different programs to display them?
I'm using kepub. I wasn't aware they used different programs. I just tested epub of the same book, and it doesn't freeze, but it also doesn't show any of the images in full screen. The cover, title page, and any other images are small and placed in the top center. I have no idea why. So I tried another book as epub, and it does show full screen, and also freezes. So both kepub and epub are freezing with full screen images.

It's on the latest firmware that's available for the libra h20, which is indeed 4.38.23038.

I just found that it's freezing on the main menu as well when I went to verify the firmware. Awesome!

When it freezes, the eink goes negative; all the lights are dark and vice versa.

I've since learned about KOreader, and while I don't really like the interface as much, it never freezes, confirming a software issue with the native reader app.
gsgleason is offline   Reply With Quote
Old 09-27-2024, 04:49 AM   #1515
Aleron Ives
Wizard
Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.Aleron Ives ought to be getting tired of karma fortunes by now.
 
Posts: 1,488
Karma: 16300090
Join Date: Sep 2022
Device: Kobo Libra 2
Have you run the bug check in the Calibre editor? The book is probably malformed in some way, and you'll have to edit it to stop the crashing.

If you didn't experience this problem on older firmware, you could also try downgrading, but probably one or more books is to blame (aside from Kobo's poor error handling).
Aleron Ives is offline   Reply With Quote
Reply

Tags
pocket app


Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Probably a Kobo bug. eXistenZ Kobo Reader 19 06-13-2014 10:16 PM
[Old Thread] Bug in downloading metadata Dasun Library Management 3 03-21-2011 08:31 PM
Possible bug or misfeature when a thread is closed tompe Feedback 7 10-05-2010 10:38 AM


All times are GMT -4. The time now is 06:25 PM.


MobileRead.com is a privately owned, operated and funded community.