Firmware 4.37.21533 - Page 10

windirt · 07-02-2023, 11:02 PM

Libra 2 freezes 4 or more times per day since updated to 4.37.

revert to 4.35 and no freezes any more.

remkolodder · 07-03-2023, 02:57 AM

Quote:

Originally Posted by remkolodder

Hello,

First time user here, I am remko, hi!

I just updated to the named firmware friday and needed to charge it yesterday already as it was empty. Currently from this morning until now i lost in ~10hours 38% charge. This did not happen on the previous firmware.

Does others notice this as well? Any tips that i can use to get it back? (I will try to make a backup of the onboard SD card and factory reset it?)

Thanks!
Remko

After resetting to factory defaults (on the same firmware it seems), it works again. Sadly that means loosing progress info in the books i was reading, but the most important part is resolved.

Note that I only once had an issue before and that normally the updates just go through without hassle (as others mention on the thread). Not sure what was different this time, but does not give a good feeling that it might be a russian roulette, for most it works, for some it comes out bricked without apparent reason.

thanks all,
Remko

compurandom · 07-03-2023, 07:14 AM

Quote:

Originally Posted by remkolodder

After resetting to factory defaults (on the same firmware it seems), it works again.

Unless you had database corruption too, I doubt the factory reset is what helped. Usually just rebooting is enough to fix this.

As to losing reading positions, I back mine up with calibre, easy enough to restore them.

rcentros · 07-03-2023, 08:50 AM

Quote:

Originally Posted by windirt

Libra 2 freezes 4 or more times per day since updated to 4.37.

revert to 4.35 and no freezes any more.

This is why I usually wait for at least a month before updating a Kobo.

I did want to sync today, though, but the first thing sync does is try to download the update. (I didn't let it.) I can't remember. If I let it download the update do I still get a choice NOT to update (and delete the download)?

JFeole · 07-03-2023, 09:44 AM

Hmm..Yesterday, I updated my wifes Kobo H2O and my Sage to this new firmware with no issues. Then lastly, I updated my backup Kobo Aura One and it sat after rebooting with marching 3 dots and never came back. I then restarted it, and it appeared to have reset to defaults. SO, I then attempted to setup, conect to my home wifi which it had worked perfectly on for years, and it kept identifying it as a hotspot, and wouldnt accept wifi password.. I then chose update via web, and it directed to use kobo desktop, which i then did, and it appeared to have wiped it, and then updated it to the current firmware properly.

The only other variable is that i had modded it to use the Nickel Menu back when I bought the Sage, and it has never really given me any issues..

Anyone else get weird behavior like this with Aura One? Or, is it(Aura One) out of kobo support?

DNSB · 07-03-2023, 10:50 AM

I've seen a reset to factory a couple of times on firmware update. I can trigger it by damaging the database but there could easily be other factors.

JSWolf · 07-03-2023, 11:08 AM

I'm not freezing with 4.37 on Libra 2.

npr · 07-03-2023, 11:12 AM

Just had a strange occurrence with the new firmware on my Libra2. Opened the sleep cover and it remained sleeping, closed the cover and before it fully closed I saw it wake. Repeated a number of times and each time I closed the cover it would wake and each time I open the cover and it would sleep.
A long press on the no/off button fixed the issue.

infernoxv · 07-03-2023, 12:53 PM

Quote:

Originally Posted by JFeole

Hmm..Yesterday, I updated my wifes Kobo H2O and my Sage to this new firmware with no issues. Then lastly, I updated my backup Kobo Aura One and it sat after rebooting with marching 3 dots and never came back. I then restarted it, and it appeared to have reset to defaults. SO, I then attempted to setup, conect to my home wifi which it had worked perfectly on for years, and it kept identifying it as a hotspot, and wouldnt accept wifi password.. I then chose update via web, and it directed to use kobo desktop, which i then did, and it appeared to have wiped it, and then updated it to the current firmware properly.

The only other variable is that i had modded it to use the Nickel Menu back when I bought the Sage, and it has never really given me any issues..

Anyone else get weird behavior like this with Aura One? Or, is it(Aura One) out of kobo support?

i'm on the Aura One. mine freezes and reboots when i try to open any pdf no matter how small...

beowulf_lives · 07-03-2023, 01:45 PM

I upgraded my Kobo Aura One to 4.37.21533 on Saturday and I wish I hadn't. Now when I press to open any PDF the device freezes for about 5 seconds, the blue status light turns on and the device reboots. All PDFs were side loaded and until the upgrade the device had just worked. It was beautiful and reliable.

Deleting the sqlite files under .kobo and rebooting didn't fix the issue. (Just a random guess)
Trying to look for logfiles, and found a ssh enabling program on github (https://github.com/dropmeaword/kobo-aura-remote) but it looks like logs are encrypted?

At this time I wouldn't upgrade. This upgrade has rendered the central use case of an ereader unusable.

JSWolf · 07-03-2023, 01:47 PM

for those having a problem with 4.37. You can always go backwards to 4.35.

beowulf_lives · 07-03-2023, 01:53 PM

Edit: I want to say again how annoying this is. Hear my scream Kobo

Sirtel · 07-03-2023, 02:47 PM

Quote:

Originally Posted by beowulf_lives

Edit: I want to say again how annoying this is. Hear my scream Kobo

You can downgrade. A Kobo is not a Kindle, where you're stuck with an update.

ZodWallop · 07-03-2023, 04:15 PM

Quote:

Originally Posted by beowulf_lives

Edit: I want to say again how annoying this is. Hear my scream Kobo

Here: Instructions for patching firmware 4.35.20400

Just slap 4.35 back on it and problem solved.

Aleron Ives · 07-03-2023, 04:17 PM

I guess the problem is that if you're still buying books directly from Kobo, staying on an old firmware is a pain since trying to sync your new books will prompt you to update again. You're forced to either sideload everything or to use patches to try to block firmware updates (one of which is noted as being dangerous in the patch notes).

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07-02-2023, 11:02 PM	#136
windirt Member Posts: 24 Karma: 11674 Join Date: Jul 2011 Device: Kindle Voyage, Kobo Clara HD, Kobo Forma, Kobo Libra H2O, Kobo Libra2	Libra 2 freezes 4 or more times per day since updated to 4.37. revert to 4.35 and no freezes any more.

07-03-2023, 09:44 AM	#140
JFeole Connoisseur Posts: 93 Karma: 28862 Join Date: Jul 2010 Device: Kobo_Aura_H2O, Kobo_Aura_One, Kobo Sage	Hmm..Yesterday, I updated my wifes Kobo H2O and my Sage to this new firmware with no issues. Then lastly, I updated my backup Kobo Aura One and it sat after rebooting with marching 3 dots and never came back. I then restarted it, and it appeared to have reset to defaults. SO, I then attempted to setup, conect to my home wifi which it had worked perfectly on for years, and it kept identifying it as a hotspot, and wouldnt accept wifi password.. I then chose update via web, and it directed to use kobo desktop, which i then did, and it appeared to have wiped it, and then updated it to the current firmware properly. The only other variable is that i had modded it to use the Nickel Menu back when I bought the Sage, and it has never really given me any issues.. Anyone else get weird behavior like this with Aura One? Or, is it(Aura One) out of kobo support?

07-03-2023, 10:50 AM	#141
DNSB Bibliophagist Posts: 38,831 Karma: 153006036 Join Date: Jul 2010 Location: Vancouver Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos	I've seen a reset to factory a couple of times on firmware update. I can trigger it by damaging the database but there could easily be other factors.

07-03-2023, 11:08 AM	#142
JSWolf Resident Curmudgeon Posts: 75,652 Karma: 134254544 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	I'm not freezing with 4.37 on Libra 2.

07-03-2023, 11:12 AM	#143
npr Zealot Posts: 105 Karma: 37418 Join Date: Jan 2013 Device: Kobo Glo, Aura, H2OE2, Libra 2	Just had a strange occurrence with the new firmware on my Libra2. Opened the sleep cover and it remained sleeping, closed the cover and before it fully closed I saw it wake. Repeated a number of times and each time I closed the cover it would wake and each time I open the cover and it would sleep. A long press on the no/off button fixed the issue.

07-03-2023, 01:45 PM	#145
beowulf_lives Junior Member Posts: 6 Karma: 326 Join Date: Dec 2021 Device: Kindle PW1	I upgraded my Kobo Aura One to 4.37.21533 on Saturday and I wish I hadn't. Now when I press to open any PDF the device freezes for about 5 seconds, the blue status light turns on and the device reboots. All PDFs were side loaded and until the upgrade the device had just worked. It was beautiful and reliable. Deleting the sqlite files under .kobo and rebooting didn't fix the issue. (Just a random guess) Trying to look for logfiles, and found a ssh enabling program on github (https://github.com/dropmeaword/kobo-aura-remote) but it looks like logs are encrypted? At this time I wouldn't upgrade. This upgrade has rendered the central use case of an ereader unusable.

07-03-2023, 01:47 PM	#146
JSWolf Resident Curmudgeon Posts: 75,652 Karma: 134254544 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	for those having a problem with 4.37. You can always go backwards to 4.35.

07-03-2023, 01:53 PM	#147
beowulf_lives Junior Member Posts: 6 Karma: 326 Join Date: Dec 2021 Device: Kindle PW1	Edit: I want to say again how annoying this is. Hear my scream Kobo

07-03-2023, 04:17 PM	#150
Aleron Ives Wizard Posts: 1,331 Karma: 16297052 Join Date: Sep 2022 Device: Kobo Libra 2	I guess the problem is that if you're still buying books directly from Kobo, staying on an old firmware is a pain since trying to sync your new books will prompt you to update again. You're forced to either sideload everything or to use patches to try to block firmware updates (one of which is noted as being dangerous in the patch notes).

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