03-01-2010, 04:58 AM | #1 |
Unstoppably Curious
Posts: 287
Karma: 7676
Join Date: Dec 2009
Location: USA
Device: Kindle 3/Fire; BB Z10; enTourage eDGe/Pocket eDGe; iPad4/iPod touch 5
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enTourage eDGe Troubleshooting
Okay, folks, I've hit my first snag. I thought it'd be best to post in this forum since this is where most of the eDGe threads are right now. I was testing locking the touchscreen side, and when I tried to unlock it by pressing the Menu button, as indicated in the manual, I got no response. I then tried turning the device off by holding the power button down for three seconds, still to no effect. So right now it's sitting with both power indicators showing green. Closing and opening the eDGe doesn't change anything, either. The e-reader side has worked throughout. One last bit of info. - this all happened after I switched the orientation to have the e-reader on the right side, so maybe that has something to do with it(?). I'll call enTourage in the morning, but I thought I'd start here to see if anyone else has encountered this, or has any troubleshooting ideas. Thanks in advance, and take care. BTW - I haven't spent a tremendous time with the LCD on since I received the eDGe on Friday morning, but some 53 hours after charging for the first time, the battery indicator still reads full(!). |
03-01-2010, 05:23 AM | #2 |
Zealot
Posts: 114
Karma: 583
Join Date: Dec 2009
Location: Vigo, Spain
Device: Woxter Scriba 150, pocketbook 360
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Something similar happened to me when I tried to lock a Vaio in our office, ages ago. The computer technician removed the battery, and then started again. But I do not recomend to do this with a new item, more because it's yours, not of a business.
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03-01-2010, 05:32 AM | #3 |
Unstoppably Curious
Posts: 287
Karma: 7676
Join Date: Dec 2009
Location: USA
Device: Kindle 3/Fire; BB Z10; enTourage eDGe/Pocket eDGe; iPad4/iPod touch 5
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Thanks, anabelee. I had thought about trying that, but I decided to see what the "official" take on that is. Take care.
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03-01-2010, 12:27 PM | #4 | |
Unstoppably Curious
Posts: 287
Karma: 7676
Join Date: Dec 2009
Location: USA
Device: Kindle 3/Fire; BB Z10; enTourage eDGe/Pocket eDGe; iPad4/iPod touch 5
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Quote:
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03-01-2010, 01:47 PM | #5 |
Guru
Posts: 985
Karma: 4567263
Join Date: May 2009
Location: The End Of The Earth
Device: Several
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Yes, I know I've had trouble with my Sony locking up if the charge is low. And then plug it in and no problems.
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Tags |
edge, entourage, entourage edge, touchscreen, troubleshooting |
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