Is my Hanlin V8 dying? Pale screen.

sjaaks V8 · 11-08-2006, 01:17 PM

It happened after 3 months of normal use. The letters on the screen fade away. Take a look at the picture.
First I thought it is a battery failure. But that looks normal. The same with a new one. Tried a reset, nothing.
What can I further do? The screen is awful.

slayda · 11-08-2006, 01:29 PM

From the image it looks like one font is more affected than the others. Is that the case or is it just the upper portion of the screen that is fading?

sjaaks V8 · 11-08-2006, 01:53 PM

Quote:

Originally Posted by slayda

From the image it looks like one font is more affected than the others. Is that the case or is it just the upper portion of the screen that is fading?

This is something what I am wondering myself. Did I made 2 different prints of the same page with an other font and than loaded on to the card? It is possible.

The screen from top to bottom is PALE. Every page is pale.

update. The real page is found, picture will follow.

edit. Picture added. This looks much better.

CommanderROR · 11-10-2006, 11:11 AM

This looks dangerous...I hope it's not something that'll start happen to a lot of eink devices...
We have reports of Iliad screen going pale when the temperature goes below 0, but it didn't stay that way and I think the whole screnn was affected.

Snappy! · 11-11-2006, 10:04 AM

Aye ... in a sense, the eink technology uses a mechanical means of displaying the onscreen image ... black colored particles swimming around according to the charge below ... so if the medium in each eink pixel sphere is affected by adverse temperature, pressure beyond or close to specs threshold, I believe it could damage the display.

Granted, factors like temperature and pressure affects practically anything physical, and hence also influence the performance of solid state devices like memory and CPUs, but perhaps eink may be slightly more succeptible?

sjaaks V8 · 11-17-2006, 04:41 AM

After the last picture I posted, some time ago, there was a normal reading screen. With a good contrast. Than yesterday suddenly a pale screen again. Is it a flat battery? Have a look at the indicator which is 3/4 full. So I charged the new battery and indeed a much better screen.

THJahar · 11-17-2006, 12:58 PM

sjaaks.....it does look like you battery inidcator is misreporting it's level.My V2 did start to fade in contrast once the battery started to run out

MorganLiu · 11-18-2006, 12:09 AM

Dear sjaaks,
I am morgan, please give me your email address. I will help you solve battery trouble.
We are sorry for this.

please contact Ms. May， her email is: marketing@jinke.com.cn

Best Regards.

sjaaks V8 · 11-21-2006, 08:03 AM

Thanks to MorganLiu I had a written contact with ms. May and the engineer from Jinke gave me some software which I had to install on the SD card. Than the card in the reader and reboot for the Hanlin V8. It looks good and time will tell if it stays that way.
Look at the picture.

Alexander Turcic · 11-21-2006, 02:58 PM

It's great so see how fast they were able to help.

dustinpeng · 11-28-2006, 08:04 AM

Really great to know Jinke can support on time

It enhance my faith to buy one.

11-08-2006, 01:17 PM	#1
sjaaks V8 Enthusiast Posts: 40 Karma: 10 Join Date: Aug 2006 Location: Leeuwarden Netherlands Device: Hanlin V8	Is my Hanlin V8 dying? Pale screen. It happened after 3 months of normal use. The letters on the screen fade away. Take a look at the picture. First I thought it is a battery failure. But that looks normal. The same with a new one. Tried a reset, nothing. What can I further do? The screen is awful. Attached Thumbnails

11-17-2006, 04:41 AM	#6
sjaaks V8 Enthusiast Posts: 40 Karma: 10 Join Date: Aug 2006 Location: Leeuwarden Netherlands Device: Hanlin V8	After the last picture I posted, some time ago, there was a normal reading screen. With a good contrast. Than yesterday suddenly a pale screen again. Is it a flat battery? Have a look at the indicator which is 3/4 full. So I charged the new battery and indeed a much better screen. Attached Thumbnails Last edited by sjaaks V8; 11-17-2006 at 07:50 AM.

11-21-2006, 08:03 AM	#9
sjaaks V8 Enthusiast Posts: 40 Karma: 10 Join Date: Aug 2006 Location: Leeuwarden Netherlands Device: Hanlin V8	Thanks to MorganLiu I had a written contact with ms. May and the engineer from Jinke gave me some software which I had to install on the SD card. Than the card in the reader and reboot for the Hanlin V8. It looks good and time will tell if it stays that way. Look at the picture. Attached Thumbnails Last edited by sjaaks V8; 11-21-2006 at 09:44 AM.

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11-08-2006, 01:29 PM	#2
slayda Retired & reading more! Posts: 2,764 Karma: 1884247 Join Date: Sep 2006 Location: North Alabama, USA Device: Kindle 1, iPad Air 2, iPhone 6S+, Kobo Aura One	From the image it looks like one font is more affected than the others. Is that the case or is it just the upper portion of the screen that is fading?

11-10-2006, 11:11 AM	#4
CommanderROR eink fanatic Posts: 2,022 Karma: 4924 Join Date: Mar 2006 Location: Germany Device: STAReBOOK, iRex Iliad, Sony 505, Kindle 2	This looks dangerous...I hope it's not something that'll start happen to a lot of eink devices... We have reports of Iliad screen going pale when the temperature goes below 0, but it didn't stay that way and I think the whole screnn was affected.

11-11-2006, 10:04 AM	#5
Snappy! Addict Posts: 260 Karma: 4256 Join Date: Feb 2006 Device: SHARP Zaurus C1000	Aye ... in a sense, the eink technology uses a mechanical means of displaying the onscreen image ... black colored particles swimming around according to the charge below ... so if the medium in each eink pixel sphere is affected by adverse temperature, pressure beyond or close to specs threshold, I believe it could damage the display. Granted, factors like temperature and pressure affects practically anything physical, and hence also influence the performance of solid state devices like memory and CPUs, but perhaps eink may be slightly more succeptible?

11-17-2006, 12:58 PM	#7
THJahar Zealot Posts: 107 Karma: 58 Join Date: Jun 2006 Location: Leicester, UK Device: Jinke V2 Prototype	sjaaks.....it does look like you battery inidcator is misreporting it's level.My V2 did start to fade in contrast once the battery started to run out

11-18-2006, 12:09 AM	#8
MorganLiu Junior Member Posts: 4 Karma: 131 Join Date: Nov 2006 Device: Hanlin	Dear sjaaks, I am morgan, please give me your email address. I will help you solve battery trouble. We are sorry for this. please contact Ms. May， her email is: marketing@jinke.com.cn Best Regards.

11-21-2006, 02:58 PM	#10
Alexander Turcic Fully Converged Posts: 18,163 Karma: 14021202 Join Date: Oct 2002 Location: Switzerland Device: Too many to count here.	It's great so see how fast they were able to help.

11-28-2006, 08:04 AM	#11
dustinpeng Junior Member Posts: 5 Karma: 10 Join Date: Nov 2006	Really great to know Jinke can support on time It enhance my faith to buy one.