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Old 06-07-2024, 07:34 PM   #1
AlfaeBooksManagerFan
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E_ACT_TOO_MANY_ACTIVATIONS

Anyone knows how to deregister the devices registered with Adobe for use with ADE?
I have probably reinstalled Windows more than 6 times and now I cannot authorize Adobe Digital Editions with my email address which is registered in my Adobe Account. Contacting Adobe is impossible and I could not find a solution. I have found that there are some links to the Adobe server like https://adeactivate.adobe.com/adept/...tLoginForm.jsp but this is not what I am looking for. Anyone knows if there is a link to login to this server with the user password and reset the registered devices?

Thanks
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Old 06-08-2024, 12:37 AM   #2
PeterT
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I'm sorry, but I don't believe there is any way for you to decrease the activation count. In the past, I have been able to get Adobe support to reset the count, but it may take some time to reach them.
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Old 06-08-2024, 02:19 PM   #3
AlfaeBooksManagerFan
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Adobe support told me first:

Adobe Digital Editions is a free app and we don't have support team for it. However you can refer to our forum page for details resolution. Thank you for your cooperation.
https://community.adobe.com/t5/digit...s/td-p/8353699

and ended with

If I had access I would be more than happy to reset it. the support is not available for free or discontinued product.
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Old 06-09-2024, 12:54 AM   #4
Aleron Ives
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It would seem that the only solution is to make a new account with a new e-mail address to get more activations. You might consider using the Calibre DeACSM plugin instead of ADE so that you don't need to worry about activations anymore.
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