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#1 |
Connoisseur
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Karma: 1000
Join Date: Aug 2021
Device: PocketBook, Kobo, Kindle
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I received an Open Box PocketBook Era (PB700) yesterday.
When I looked through the eBooks on the device, I was surprised that some of them didn't seem like eBooks that could be offered for free in the USA, since I had purchased some of them quite recently from major publishers. Out of interest, I continued to set up the device to see if the device was not properly factory reset OR if there is a factory reset issue.
I then factory reset the device. When I set it up again today, all of these items I loaded persisted after the factory reset:
Luckily, the device seems to have deleted the Wi-Fi Network SSID and password, but I am not tech savvy enough to be sure. Questions: With other eReaders I have used, my understanding is that if the information on the disk cannot be truly "erased"(=overwritten with enough data), then it is scrambled/encrypted after Factory Reset. If the device is logged in to an account (i.e., NOOK or Kindle), then the connected account has the key to unlock any of the content. Even if this is because I did not sign into a PB account, is this expected and normal behavior? In any case, I do not think this is normal behavior for an unregistered eReader. I will always be concerned with selling my Readers secondhand now. Besides deleting and factoring resetting and filling up the drive with large files filled with nothing, what should I do to ensure this doesn't happen when I go to sell an eReader (especially a PocketBook)? I have experienced external HDDs not being truly erased after using a 7-pass wipe from Mac OS, so in that case, I physically destroyed the HDDs entirely. But with an eReader I want to sell...I don't want to destroy it. |
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#2 |
Groupie
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Karma: 131606
Join Date: Oct 2011
Location: Germany (south-west)
Device: Kobo Libra 2 & Clara 2E, Tolino shine 5th Gen
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I don't own a PocketBook device anymore, but before selling such a device you can and should do both reset to factory defaults and format the internal storage. You might find the format option (I can not say for sure) under About device -> Memory. There should be a format internal memory option.
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#3 |
Member
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Karma: 10
Join Date: May 2024
Device: Pocketbook IC3
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If you buy a new Pocketbook, you will receive a already filled library (over 50 books). Therefore it could be the normal state.... Of course a brand new pocketbook is usually sealed with plastic cover. If it wasn't the case, then it's used.
I had the same experience with my color 3 2 weeks ago. I got an open one. Just write the support. They will replace it in 2-3 days. |
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#4 |
Sorry for my English
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Karma: 3009894
Join Date: Aug 2018
Location: France.Besancon
Device: KOBO.PocketBook.ONYX
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basically you have two reset options, if you want to delete the content, you have to choose the format of the internal storage.
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#5 | |||
Connoisseur
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Karma: 1000
Join Date: Aug 2021
Device: PocketBook, Kobo, Kindle
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#6 |
Sorry for my English
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 458
Karma: 3009894
Join Date: Aug 2018
Location: France.Besancon
Device: KOBO.PocketBook.ONYX
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I would be very careful about manually formatting the internal memory, because if the format is chosen incorrectly (fat32) it can be damaged and the device will not boot into the OS because it will not have access to essential configuration files, always use the format via the device menu, not via the PC.
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#7 | |
Connoisseur
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Karma: 1000
Join Date: Aug 2021
Device: PocketBook, Kobo, Kindle
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#8 | |
Sorry for my English
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 458
Karma: 3009894
Join Date: Aug 2018
Location: France.Besancon
Device: KOBO.PocketBook.ONYX
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Quote:
Go to Settings : Maintenance -> Factory Reset. Settings -> About Device -> Memory -> Formatting Internal Memory = Delete the internal memory, there are no precedentes files Or here : https://pocketbook.ch/en-ch/faq PS: Of course, do as you prefer, I just wanted to warn you about the possible consequences of choosing the wrong format when manually formatting via PC. However, good luck Girafe ![]() Last edited by Michal Jancik; 06-06-2024 at 04:10 PM. |
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#9 | |
Wizard
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Karma: 11250580
Join Date: Aug 2010
Location: NE Oregon
Device: Kobo Sage, Forma, Pocketbook Era, Kindle Oasis 2
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Quote:
Good to know. I recently bought a lightly used Pocketbook Era off eBay and I've never owned a Pocketbook device before. No idea if I'll need to reset it, or format it, or not. It hasn't arrived yet, but tracking says it's on the way and I'm quite excited! Always wanted to try one out, but being well set for readers at the moment, (Kobo Sage, Forma, Kindle Oasis 2), couldn't justify buying new. Sent from my iPad using Tapatalk |
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#10 | |
Connoisseur
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Karma: 1000
Join Date: Aug 2021
Device: PocketBook, Kobo, Kindle
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Tags |
pb700, pocketbook |
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