Fire Max 11 - Kindle reading app opening wrong browser

DapperDave · 07-29-2023, 04:24 PM

I installed Google Play services on the device, as I did on all my previous Fires. I made Chrome the default browser. Whenever I click on a hyperlink in any of my apps, it opens Chrome.

Except in the Kindle reading app. When I highlight a word or phrase and select "Web" it opens the Silk browser.

Any ideas?

tomsem · 07-29-2023, 06:29 PM

When I did first Web search on my Fire Max 11 (just now) it prompts for browser choice (in my case Firefox or Silk) and offers Just once or Always choice. I chose Always, and the next Web search launches Firefox, as expected.

I don't know how you get it to ask again after selecting a preference. But it seems yours is set to 'Always use Silk'.

Surely there's some way to do it short of Reset to factory settings? Maybe go back into Default apps, select Silk, then set it back to Chrome?

There's also a Reset app button.

Finally if you go into Kindle APP settings there's an Allow App to open supported links. You can choose Ask every time. Maybe that will let you re-select default.

DapperDave · 07-29-2023, 07:21 PM

Quote:

Originally Posted by tomsem

When I did first Web search on my Fire Max 11 (just now) it prompts for browser choice (in my case Firefox or Silk) and offers Just once or Always choice. I chose Always, and the next Web search launches Firefox, as expected.

I don't know how you get it to ask again after selecting a preference. But it seems yours is set to 'Always use Silk'.

When I do a web search, it uses Chrome. I'm sure I selected "Always" the first time I was prompted.

Quote:

Surely there's some way to do it short of Reset to factory settings? Maybe go back into Default apps, select Silk, then set it back to Chrome?

I tried that. Reset the browser to Silk, closed and reopened Kindle, changed it back to Chrome. No joy.

Quote:

There's also a Reset app button.

I don't know where that is.

Quote:

Finally if you go into Kindle APP settings there's an Allow App to open supported links. You can choose Ask every time. Maybe that will let you re-select default.

I tried that, but, to be clear, my problem is not with opening embedded links. Those open in Chrome when I click on them in the Kindle reading app. The problem is when I highlight a word or phrase then select Search|Web from the context menu. The search results appear in Silk.

This is a problem that I never encountered on my previous Fire tablets, but I am fully prepared that there is user error at fault.

Thanks for the suggestions.

tomsem · 07-29-2023, 07:58 PM

The Reset app preferences button is in Settings - Apps & Notifications - bottom of APPS section.

Yes I assumed it was initiated after selecting and choosing SEARCH from context menu.

Another idea: install another browser (eg Firefox) set it to default and see if you get prompt to show up.

DapperDave · 07-29-2023, 08:51 PM

Quote:

Originally Posted by tomsem

Another idea: install another browser (eg Firefox) set it to default and see if you get prompt to show up.

That was an interesting suggestion. I installed Firefox and made it my default browser. The kindle app automatically opened Firefox when I highlight text and select Search|Web. It didn't ask whether I wanted to use Silk, Firefox, or Chrome.

So I uninstalled Firefox and made Chrome my default browser again. The app went back to opening Silk.

Then I uninstalled Chrome, reinstalled it, made it the default browser, and...
The app still opens Silk! No choice is offered.

One related thing that has worked correctly since I bought this device: When I highlight text and from the Wikipedia box select "Go to Wikipedia" it initially gave me a choice of using Chrome or the Wikipedia app. Since I chose Always Chrome, it does always open Wikipedia in Chrome from there.

tomsem · 07-30-2023, 05:50 AM

Quote:

Originally Posted by DapperDave

That was an interesting suggestion. I installed Firefox and made it my default browser. The kindle app automatically opened Firefox when I highlight text and select Search|Web. It didn't ask whether I wanted to use Silk, Firefox, or Chrome.

So I uninstalled Firefox and made Chrome my default browser again. The app went back to opening Silk.

Then I uninstalled Chrome, reinstalled it, made it the default browser, and...
The app still opens Silk! No choice is offered.

One related thing that has worked correctly since I bought this device: When I highlight text and from the Wikipedia box select "Go to Wikipedia" it initially gave me a choice of using Chrome or the Wikipedia app. Since I chose Always Chrome, it does always open Wikipedia in Chrome from there.

May be a permissions issue. Long press Chrome icon, choose App info and enable some Permissions, e.g. Contacts seems to be one it has requested in the past.

DapperDave · 07-30-2023, 10:41 AM

Quote:

Originally Posted by tomsem

May be a permissions issue. Long press Chrome icon, choose App info and enable some Permissions, e.g. Contacts seems to be one it has requested in the past.

I enabled all permissions. No impact.

Sigh...

tomsem · 07-31-2023, 05:32 PM

Folks on https://forum.xda-developers.com/f/fire-general.4717/ might have some helpful ideas or solutions.

DapperDave · 07-31-2023, 06:04 PM

Thanks. I'll give it a try.

07-29-2023, 04:24 PM	#1
DapperDave Junior Member Posts: 5 Karma: 10 Join Date: Jul 2023 Device: Fire Max 11	Fire Max 11 - Kindle reading app opening wrong browser I installed Google Play services on the device, as I did on all my previous Fires. I made Chrome the default browser. Whenever I click on a hyperlink in any of my apps, it opens Chrome. Except in the Kindle reading app. When I highlight a word or phrase and select "Web" it opens the Silk browser. Any ideas?

07-29-2023, 06:29 PM	#2
tomsem Grand Sorcerer Posts: 6,773 Karma: 26974049 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	When I did first Web search on my Fire Max 11 (just now) it prompts for browser choice (in my case Firefox or Silk) and offers Just once or Always choice. I chose Always, and the next Web search launches Firefox, as expected. I don't know how you get it to ask again after selecting a preference. But it seems yours is set to 'Always use Silk'. Surely there's some way to do it short of Reset to factory settings? Maybe go back into Default apps, select Silk, then set it back to Chrome? There's also a Reset app button. Finally if you go into Kindle APP settings there's an Allow App to open supported links. You can choose Ask every time. Maybe that will let you re-select default. Last edited by tomsem; 07-29-2023 at 06:34 PM.

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07-29-2023, 07:58 PM	#4
tomsem Grand Sorcerer Posts: 6,773 Karma: 26974049 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	The Reset app preferences button is in Settings - Apps & Notifications - bottom of APPS section. Yes I assumed it was initiated after selecting and choosing SEARCH from context menu. Another idea: install another browser (eg Firefox) set it to default and see if you get prompt to show up.

07-31-2023, 05:32 PM	#8
tomsem Grand Sorcerer Posts: 6,773 Karma: 26974049 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	Folks on https://forum.xda-developers.com/f/fire-general.4717/ might have some helpful ideas or solutions.

07-31-2023, 06:04 PM	#9
DapperDave Junior Member Posts: 5 Karma: 10 Join Date: Jul 2023 Device: Fire Max 11	Thanks. I'll give it a try.