Troubleshooting KPW2 - Battery Drained and Stuck on Screensaver

citynights · 11-03-2021, 05:47 PM

Hi all,

Unfortunately, I didn't charge my Kindle Paperwhite 2 for two months. The screen is stuck on one of the screensaver images, and the paperwhite fails to turn on. Even though the screen isn't on the battery exclaimation mark screen, I know the battery is fully drained. I've tried doing a few freezer charge cycles, and I've also disconnected the battery to make sure there wasn't any residual power but nothing seems to be working. When I hold down the power button for 40 seconds, it just flashes yellow and nothing happens.

Is it worthwhile to try and buy a replacement battery? I've read a few people replacing the battery, but their kindles wouldn't turn back on. I'm hoping I don't have to buy a new kindle.

Many Thanks!

katadelos · 11-09-2021, 06:03 PM

Quote:

Originally Posted by citynights

Hi all,

Unfortunately, I didn't charge my Kindle Paperwhite 2 for two months. The screen is stuck on one of the screensaver images, and the paperwhite fails to turn on. Even though the screen isn't on the battery exclaimation mark screen, I know the battery is fully drained. I've tried doing a few freezer charge cycles, and I've also disconnected the battery to make sure there wasn't any residual power but nothing seems to be working. When I hold down the power button for 40 seconds, it just flashes yellow and nothing happens.

Is it worthwhile to try and buy a replacement battery? I've read a few people replacing the battery, but their kindles wouldn't turn back on. I'm hoping I don't have to buy a new kindle.

Many Thanks!

You can test whether the battery is dead using a multimeter - if the voltage of the battery is around or under 3.5v and doesn't increase after charging for a day or 2, you should replace it.

citynights · 11-10-2021, 06:05 PM

Quote:

Originally Posted by katadelos

You can test whether the battery is dead using a multimeter - if the voltage of the battery is around or under 3.5v and doesn't increase after charging for a day or 2, you should replace it.

Good idea. I'll check. Much appreciated!

citynights · 12-14-2021, 01:38 PM

So I ended up buying a new battery and after charging it, the kindle is still stuck on the screensaver. Posting this update so if anyone else has the same issue I would say save your $20 and put it towards a new kindle instead of wasting your money on a new battery.

Quoth · 12-15-2021, 09:42 AM

OTOH I've replaced the battery/cell in three Kindles, two phones, one kobo, a spectrum analyser, notebooks, laptops and some other things. Never had a problem replacing a cell/ battery.

However other faults can occur. I make sure something is functional in some sense before ordering replacement cells / batteries.

A PC or laptop freezing at boot can be a dead coin cell or the clock chip with epoxied internal cell (those can have epoxy chipped and piggy back coin cell), but mostly the PC/Laptop simply loses time and CMOS settings when the internal coin cell or other auxiliary battery fails.

11-03-2021, 05:47 PM	#1
citynights Junior Member Posts: 3 Karma: 10 Join Date: Nov 2021 Device: Bricked Kindle Paperwhite 2	KPW2 - Battery Drained and Stuck on Screensaver Hi all, Unfortunately, I didn't charge my Kindle Paperwhite 2 for two months. The screen is stuck on one of the screensaver images, and the paperwhite fails to turn on. Even though the screen isn't on the battery exclaimation mark screen, I know the battery is fully drained. I've tried doing a few freezer charge cycles, and I've also disconnected the battery to make sure there wasn't any residual power but nothing seems to be working. When I hold down the power button for 40 seconds, it just flashes yellow and nothing happens. Is it worthwhile to try and buy a replacement battery? I've read a few people replacing the battery, but their kindles wouldn't turn back on. I'm hoping I don't have to buy a new kindle. Many Thanks!

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12-14-2021, 01:38 PM	#4
citynights Junior Member Posts: 3 Karma: 10 Join Date: Nov 2021 Device: Bricked Kindle Paperwhite 2	So I ended up buying a new battery and after charging it, the kindle is still stuck on the screensaver. Posting this update so if anyone else has the same issue I would say save your $20 and put it towards a new kindle instead of wasting your money on a new battery.

12-15-2021, 09:42 AM	#5
Quoth the rook, bossing Never. Posts: 12,379 Karma: 92073397 Join Date: Jun 2017 Location: Ireland Device: All 4 Kinds: epub eink, Kindle, android eink, NxtPaper11	OTOH I've replaced the battery/cell in three Kindles, two phones, one kobo, a spectrum analyser, notebooks, laptops and some other things. Never had a problem replacing a cell/ battery. However other faults can occur. I make sure something is functional in some sense before ordering replacement cells / batteries. A PC or laptop freezing at boot can be a dead coin cell or the clock chip with epoxied internal cell (those can have epoxy chipped and piggy back coin cell), but mostly the PC/Laptop simply loses time and CMOS settings when the internal coin cell or other auxiliary battery fails.