DPT-RP1 - device not pairing with Digital Paper App

[Eksalis]

Hi there,

I have just received my DTP-RP1 and am very excited.

However, having installed the software, when I try to pair the Digital Paper App with the reader, all I get is a message right after I plug the reader that says "Connecting to Digital Paper" (with a little rotating wheel telling me something is happening). The message appears for about 30 seconds before disappearing. Nothing more happens, and the device is not paired.

Any suggestion? I suspect this is a driver problem. I'm using Windows 7.

All help appreciated.

[Mike_]

I am also unable to pair on the DPT-RP1 with Windows 7 using the Sony Digital Paper app. I get the verification code displayed enter it back in app and it does nothing

I have tried system reset, hard reset via the pin hole.

This is the problem removing all the normal drag drop transfer, SD card, server access. It makes the device unusable

[fgdas]

Originally Posted by Mike_

This is the problem removing all the normal drag drop transfer, SD card, server access. It makes the device unusable

Can't believe how Sony screwed such a great hardware.

[Eksalis]

It's working at home on my Macbook. Let's see if a software update fixes this.

[Begemot]

As a S1 owner I am really puzzled on why Sony removed so much functionality from RP1.

There is not even an option for RP1 to use a regular usb cable to upload documents?

There is only the Windows/Mac App to upload/download?

[pauldsc]

Recently received DPT-RP1 and disappointed like others in this forum in being unable to pair device with Digital Paper App. Tried on several Windows 7 PCs.

Apparently this is affecting lots of users (see Sony forum threads [URL="https://community.sony.com/t5/Reader-Electronic-Reader/DPT-RP1-does-not-pair-with-Digital-paper-app-on-Mac/m-p/635921"] and [URL="https://community.sony.com/t5/Reader-Electronic-Reader/DPT-RP1-does-not-pair-on-a-Windows-7-PC/m-p/636245#M1949"].

Tried resetting device as one user suggested but this didn't work.

Can't find any solution or advice or update from Sony yet.

[pauldsc]

Eksalis / Mike_

Did you have any joy pairing the DPT-RP1 with your PC yet?

If not, try disabling any Firewall and Anti-virus programs first.....

[Eksalis]

I've got my DPT-RP1 paired up! Fixed it by getting a new computer (running Windows 10). Good timing - the new computer was coming anyway, but others may not be as lucky.

[YasBean]

I managed to pair to my Windows 7, but I did that after initially pairing to Windows 10. Try pairing to your old Win 7 and see if it works, now. That would be interesting if it does.

[JoeS]

I paired mine to a win10 PC, which worked fine. Trying to pair to a second win 10 PC at work, I get the exact same thing as reported in the OP. I don't even get offered installing the certificate. Has anyone found a workaround yet? I just want to be able to print to the RP1 at work.

Edit: I managed to connect mine following troubleshooting advice by Sony for Win7 PC's on their forum. I did things slightly differently, but basically the same:

(1) Unplugged USB cable from the DPT
(2) Uninstalled the Digital Paper app
(3) Checked if I needed to delete "C:\Users\(User Name)\AppData\Roaming\Sony Corporation\Digital Paper App" (was already deleted)
(4) Rebooted
(5) Quit all unnecessary applications (I also killed an AnyConnect related process in the task manager, probably not needed)
(6) unplugged from network to be safe (don't like running without the firewall active, probably paranoid..), disabled firewall, disabled real time scanning for Defender
(7) Installed the Digital Paper app
(8) Rebooted
(9) Started the Digital Paper app
(10) Plugged in DPT to USB port directly on the laptop (not in any USB hubs or USB ports on my monitor). This time Digital Paper App successfully detected the DPT, and I was asked to install the certificate
(11) Re-enabled the firewall, re-enabled real time scanning in Defender

[mr.dave]

Is there any solution for the pairing problem with a Mac? I am going crazy...

[helloworldbbd]

i found a solution to the dpt rp1 not pairing. I installed a windows 10 64 bit os on vmware 14 and it paired then i was able to then pair with the host machine afterwards. Note it did not work with virtual box. I also install vmware tools and enabled usb access. I could not find a solution anywhere on the internet, so i decided to get this working as i only have one computer. Hope this helps guys.

[xwolfi]

If you're interested in the pairing process, some of us have reversed it at, for exemple my port of the python version in java: https://github.com/xpierrohk/Digital...erCommand.java

It is a bit mind-blowing (but it's a standard Diffie Hellman I suppose). Guys like us on linux have to re-code it ourselves, no help from Sony

Dunno if my tool work on windows, but if you're desperate you can help debug it there :s

Or that one should work: https://github.com/janten/dpt-rp1-py

The official app has this little annoyance that it tries a zeroconf by default, meaning it waits for a multicast packet on the network, which doesn't always work. Since the new firmware last week we can now setup the wifi directly from the reader, that should help a lot, since it's much easier on simple wifi zeroconf, than the USB thing, for which I actually have no idea how it works.

[YasBean]

Originally Posted by xwolfi

If you're interested in the pairing process, some of us have reversed it at, for exemple my port of the python version in java: https://github.com/xpierrohk/Digital...erCommand.java

I just found your package, installed it on Debian Bullseye (11), and accessed my RP1 from Linux! I can now manage my DPT from Linux, and even mount it. I thought I had problems only with the whiteboard-html, until I figured out the url (0.0.0.0:xxxxx/frontend). I am just curious, why is whiteboard displayed at 90deg c.w? could you give us an option to display portrait or landscape?
I also thought I had a problem installing the CUPS_PDF (Virtual dpt Printer) in CUPS (2.3.1). I chose the Generic Print to Digital Paper, but received the following error:

Unable to add printer:
    Bad device-uri scheme "cups-pdf"

The printer was installed, and it works!

All I can say is: THANK YOU!!!