06-09-2019, 11:37 PM
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#1 |
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Junior Member
 Posts: 1
Karma: 10
Join Date: Jun 2019
Device: Kindle Paperwhite
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Kindle Paperwhite Not Functioning
Hello found this community while browsing online and decided to make a post when my own Kindle started to have an issue. Basically, my Kindle Paperwhite suddenly lost all functionality. The screen is now frozen and I have tried holding the power button for 40 seconds and charging it overnight (the light remains orange), but nothing seems to work, so now I ask you all to please help me.
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06-10-2019, 07:17 AM
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#2 |
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Non-Techy
 
Posts: 4,455
Karma: 15499273
Join Date: Feb 2011
Location: WV---USA
Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders
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Try a different cable when charging. Also use a wall charger not PC.
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06-10-2019, 06:58 PM
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#3 |
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C L J
Posts: 2,911
Karma: 21115458
Join Date: Dec 2008
Location: Birmingham UK
Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2
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If the charger light is still orange, it's not charging properly. Try Barbara's idea and use a wall charger. Saw this was your first post, so decided to welcome you here! |
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| help needed |
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