11-24-2016, 12:42 PM | #91 |
Zealot
Posts: 112
Karma: 10
Join Date: Feb 2009
Location: Wiltshire, UK
Device: Kindle Paperwhite 7th gen; Kindle Keyboard; iRex iLiad
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Well, I got a new kettle before sending back the old faulty kettle, ditto a damaged book, and other items, and done all of those through the automated form. For some reason it's different with kindles.
Phone is painful for me, and chat is extra screen time which takes away from buying my groceries, researching what's up with my kindle, managing my finances... and online socialising... I am limited how much I can "compute" in a week. Health stuff. But without any of that, it's still an additional inconvenience that they haven't given a good reason for, which is what I meant really. Businesses as successful as Amazon don't put extra obstacles in the way of anything they *want* the customer to do. Last edited by mand; 11-24-2016 at 12:51 PM. |
11-24-2016, 01:06 PM | #92 |
Going Viral
Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
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My translation of what I think is the same opinion:
This computer stuff can be just too intrusive. Specially when companies try to automate their customers. |
Tags |
battery, hanging, hung, kindle 3, kt3 setup |
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