Customer Service Database

[tubemonkey]

Customer Service Database --> updated 01 Dec 2017

I'm starting a customer service database for audiobook stores. This will make it easier to find help pages and contact info should you need assistance from them. Let me know if I missed any.

• Amazon --> Help Page | Contact Page --> 1-888-280-3321
  
  
• Apple --> Help Page | Contact Page --> 1-800-275-2273
  
  
• Audible --> Help Page | Contact Page --> 1-888-283-5051
  
  
• Audible UK --> Help Page | Contact Page --> 0-800-496-2455 (England)
  
  
• Audiobooks.com --> Help Page | Contact Page --> 1-855-876-6195
  
  
• AudiobookStandDL --> Help Page | Contact Page --> 1-800-854-7859
  
  
• Barnes & Noble --> Help Page | Contact Page --> 1-800-843-2665
  
  
• Books-A-Million --> Help Page | Contact Page --> 1-800-201-3550
  
  
• Big Finish --> Help Page | Contact Page --> 44-1628-824102 (England)
  
  
• christianaudio --> Help Page | Contact Page --> phone not listed
  
  
• Downpour --> Help Page | Contact Page --> 1-855-369-6768
  
  
• eStories --> Help Page | Contact Page --> phone not listed
  
  
• GraphicAudio --> Help Page | Contact Page --> 1-877-901-3334
  
  
• Kobo --> Help Page | Contact Page --> 1-800-368-5390
  
  
• LearnOutLoud --> Help Page | Contact Page --> no phone support
  
  
• Libro.fm --> Help Page | Contact Page --> phone not listed
  
  
• Naxos AudioBooks --> Help Page | Contact Page --> 44-1737-645600 (England)
  
  
• OverDrive --> Help Page | Contact Page --> 1-216-573-6886
  
  
• Penguin Random Audio --> Help Page | Contact Page --> 1-800-793-2665
  
  
• SYNC Audio --> Help Page | Contact Page --> phone not listed
  
  
• Tantor Media --> Help Page | Contact Page --> 1-877-782-6867

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[AJ Starr]

http://www.audiobookstand.com/

1-800-854-7859
help@audiobookstand.com


Discounted Prices
Bestselling Audiobooks
No Membership Fees

CD and MP3 discs purchased and mailed to you

and their sister sight

www.audiobookstanddl.com

downloaded books, I think in WMA.

As their quote says, good prices, no membership fees.

They use Brilliance Audio versus Audible which use RecordedBooks

I figured this out when my favorite author just switched. She has had all her books, especially new ones from Brilliance Audio and I've purchased the MP3. Now, the new ones are no longer on the AudioBookStand.com, but are showing up on Audible with different readers. (Oh well, I guess I'll get a new favorite author.....)

[AJ Starr]

Books A Million, BAM, also does audio books.

[tubemonkey]

Originally Posted by AJ Starr

Books A Million, BAM, also does audio books.

Thanks for the suggestions and links. I'll add these stores to the list.

[tubemonkey]

Originally Posted by AJ Starr

They use Brilliance Audio versus Audible which use RecordedBooks

Besides Audible, did you know that Amazon also owns Brilliance Audio?

edit: AudiobookStand and AudiobookStandDL are the retail arms of Brilliance Audio. Just like Downpour is the retail arm of Blackstone Audio.

[Catlady]

Originally Posted by tubemonkey

Besides Audible, did you know that Amazon also owns Brilliance Audio?

Sometimes it seems that almost everything is owned by either Amazon or Disney ...

[tubemonkey]

Originally Posted by Catlady

Sometimes it seems that almost everything is owned by either Amazon or Disney ...

LOL ...so true

[Laurablue]

GraphicAudio
http://www.graphicaudio.net
Phone 1 (877) 901-3334
Help Desk https://graphicaudio.zendesk.com/hc/en-us

[tubemonkey]

Originally Posted by Laurablue

GraphicAudio
http://www.graphicaudio.net
Phone 1 (877) 901-3334
Help Desk https://graphicaudio.zendesk.com/hc/en-us

Thanks - added to OP