A Bug Catalogue

[opalflame]

I seem to be having a weird issue and can't seem to find anyone else out these with this issue. I have an unrooted vox, haven't messed with most of the settings but have had several issues not the least being sleep death. But lately I have been having it where none of my changes I make to it save when it is turned off and on. If I have changed bookmarks, or apps, wallpapers or even books, when the kobo is reset at some point everything is as it was when I first turned it on last. I even tried a factory reset and after trying it from both the menu and from power off volume + it still goes back exactly the same. Does anyone have any idea why? or how I can reset it, nothing is so bad I can't re download an app or two

Edit: I also am completely unable to update it as well, I search for and find update, but it keeps saying corrupt file please help ; ; I love my kobo and just want it to work

[mr_nobody]

@opalflame

Your problem with the vox not saving any settings sounds familiar. I thought someone mentioned it in another thread and there was a suggested fix but I am unable to find it with the forum search. Hopefully, if my memory is not completely unreliable, someone else will chime in.

[Darnielle]

Sorry chaps, busy week. Updating the thread now. As usual, thanks, everyone!

[msxman]

Since the update, the only way to turn my Vox on from a completely off state is with a reset. (the hold for 10 seconds than 3 seconds kind)

[Mbh]

Opalflame, it sounds like you and I are having similar or the same issues. I cannot update, factory reset, delete apps or files, save changes to my settings. Its like my vox is stuck in the state it was about 3weeks ago. I'm pretty frustrated with this and regretting the purchase. I called support a few days ago and am waiting a response from the tech team.

[paulsparrow]

How about the bug that causes Kobo to delete or forget your bookmark. More times then not when I open up my book after Kobo has been shut down I find no bookmark. Very Very frustrating. I have to memorize my last spot every time because I know Kobo will lose my bookmark

[Alantra]

Hi all,

My daughter and I both got a Vox for Christmas. Hers is fine, mine is not.

I have had the application bar crash thing and I think I have the sleep death problem.

I followed some instructions on how to get it working after the application bar failed. But now it is freezing upon waking. I can't slide the lock button over or do anything.

I also have no idea what rooted means??

So what do I do? Is this a faulty machine? Should I exchange it?

Thanks, Lori

[danifunker]

I have an update on the sleep of death bug.

It seems like in my Kobo works completely fine when wireless is on (adjusted sleep policy for "always on"). When I try manually turning off the wireless either using airplane mode, or just deselecting the Wifi through the Power Controls widget, the Kobo will crash within a few minutes. THis used to be the safe haven fix in earlier firmware versions, but not the current one.

Unfortunately wi-fi is a bit of a power drain, so that kind of sucks... anyways I hope the kobo developers are working towards getting that fixed!

[oldyellr]

This is not the same sort of bug everyone has been talking about, but it seems to me that the progress slider and percentage into book that is displayed in the Kobo Reader is off. There's no way I could be either at 28% into a book when I'm half way into the first chapter and what is the slider telling me when it half way?

[paulsalter]

Originally Posted by oldyellr

This is not the same sort of bug everyone has been talking about, but it seems to me that the progress slider and percentage into book that is displayed in the Kobo Reader is off. There's no way I could be either at 28% into a book when I'm half way into the first chapter and what is the slider telling me when it half way?

I think the slider is showing how far through the current chapter you are

[MegaSilver]

Don't know if this has been discovered yet (I don't see it in searching for it) so here it is.

I have noticed that the email program does not respect the reply to address provided. For example, when I receive an email from a listing I have on Kijiji, the email comes from post@kijiji.ca, but the reply to field is the person who filled the form out. If I reply to the email in Outlook, or GMail, the reply goes to the address in the reply to field. If I reply using my Vox, it goes to post@kijiji.ca and the person trying to communicate with me never gets my email.

[shogun111]

My Vox was working fine, up until the March 2 update. When the notification came up, I elected to download the update rather than run it right then. When it finished downloading, it said to restart my Vox to install the update.

Well, and I don't know if this was the problem, when I held down the power button, I was also holding the volume + button, triggering a reset! There were options for getting out of it but I figured Why not.

After the reset, and the update, all my downloaded apps had disappeared, all my non-Kobo books did not show up, and my library had to be re-downloaded from Kobo. But worst of all, my Kobo now had the Sleep of Death!

Putting it to sleep for 30 seconds was fine - everything came back. However, a sleep of 5 minutes caused my Vox to freeze up - unlock slider wouldn't work, or if it did, the home desktop page was unresponsive. And when I did restart, with the 10 s power button, the WiFi was turned off.

UGLY! Now I had the dreaded "Sleep of Death". Did the update cause it or my accidental hard reset? No idea.

I tried everything I could, from reset in the Kobo Ereader settings, to the deeper reset in the Privacy settings menu. I took the back off and pushed the recessed reset button. Ultimately the Kobo was still cooked. Tried to reinstall the update - couldn't figure out how.

THEN I took the back off and unplugged the battery with a jewelers' screwdriver. Pushed the power button in case there was still some residual power in a capacitor somewhere, and reconnected the battery.

HOORAY! Everything is back to normal! Can sleep for any amount of time and the Vox still wakes up. I have seen the "wake from sleep" once, but the brief flash of light is a minor issue.

BTW, if you do a hard reset, you don't have to download everything again. Using Astro file manager, I located most of my previous app downloads and reinstalled easily. And my sideloaded books were still there, just had to be imported.

A happy camper again!
Shogun111

[samysdad]

I'm running the latest updates and my Vox is rooted...

With OogleVox enabled (Access to Google Market) I noticed my Vox exhibiting the "Wake From Sleep/'Sleep Death'" problem.

With OogleVox disabled (no access to Google Market) I notice the problem went away.

[StPaddy]

After the March 2012 release, previously purchased books are appearing on the Vox with the "Free Preview" banner.

Kobo support advised to delete/sync/undelete/sync to correct the banner problem. This worked for the books but only temporarily. The banners reappeared the next day when synching the library.

[renee0986]

Originally Posted by paulsparrow

How about the bug that causes Kobo to delete or forget your bookmark. More times then not when I open up my book after Kobo has been shut down I find no bookmark. Very Very frustrating. I have to memorize my last spot every time because I know Kobo will lose my bookmark

I also started to experience this but only after the March 2nd update.

It seems as though my rather perfectly working Vox encountered a number of bugs only after the March 2nd update. I now also have wake from sleep issues, my battery life seems to be a lot shorter even in airplane mode (likely a result of wake from sleep), when I want to share something to Facebook I constantly have to log out and then back in to rid myself of an error message, and I have just recently experienced an issue with Kobo keeping my bookmarks.