Kindle Books Not Showing Correctly

superherolza · 11-04-2015, 12:46 AM

Hi everyone,

All of a sudden, the books on my Kindle are suddenly buggy. I just bought a new (used) Kindle, a 3rd or 4th generation., not a Touch. I loaded my books onto the Kindle from Calibre, and they open on the Kindle. The problem is that the books keeps jumping back to the 1st page after I skip to another book. I can be halfway through the book, and if I open another collection and then reopen my book, it's right back at the first page.

There's a couple other buggy things that could be related. When I transfer books to the Kindle from USB, a lot of times, the books still show up as "new," even after they've been opened. I also can't remove the books from the Kindle directly, only through Calibre. And if I send a book through wirelessly, the Kindle won't receive it. As an FYI: this is happening with books with edited metadata and books downloaded straight from Amazon through USB.

I had this problem with my second generation, which is why I switched, but now it's happening again.

Is this problem Amazon or Calibre? Is this just the way it is? Any advice would be so appreciated.

Elizabeth

tomsem · 11-04-2015, 12:58 AM

Hmm. Maybe there was a reason the seller was selling the Kindle: it may be defective (or more generously, they sold it without knowing it was defective). That would be the simplest explanation, at any rate.

You could try doing a factory reset and see if things work better after that. If that has not been done for awhile, there could be some digital 'lint' that prevents normal operation.

eschwartz · 11-04-2015, 01:06 AM

Sounds like the device may have hardware damage.

That isn't normal at all.

shalym · 11-04-2015, 08:32 AM

Quote:

Originally Posted by superherolza

Hi everyone,

All of a sudden, the books on my Kindle are suddenly buggy. I just bought a new (used) Kindle, a 3rd or 4th generation., not a Touch. I loaded my books onto the Kindle from Calibre, and they open on the Kindle. The problem is that the books keeps jumping back to the 1st page after I skip to another book. I can be halfway through the book, and if I open another collection and then reopen my book, it's right back at the first page.

There's a couple other buggy things that could be related. When I transfer books to the Kindle from USB, a lot of times, the books still show up as "new," even after they've been opened. I also can't remove the books from the Kindle directly, only through Calibre. And if I send a book through wirelessly, the Kindle won't receive it. As an FYI: this is happening with books with edited metadata and books downloaded straight from Amazon through USB.

I had this problem with my second generation, which is why I switched, but now it's happening again.

Is this problem Amazon or Calibre? Is this just the way it is? Any advice would be so appreciated.

Elizabeth

I notice that you had the problem on your old Kindle as well. You say that you aren't receiving books that are sent to your Kindle via wireless--are you able to connect to the Kindle store from the Kindle? If so, what happens if you buy a book directly from the device?

Shari

superherolza · 11-04-2015, 05:17 PM

I can get to the Kindle store from my Kindle, and I tried to buy a book off of it to test. The book bought, but I couldn't get it on my Kindle. The message said, unable to download book at this time (or something like that).

11-04-2015, 12:46 AM	#1
superherolza Junior Member Posts: 2 Karma: 10 Join Date: Oct 2015 Device: Kindle 3	Kindle Books Not Showing Correctly Hi everyone, All of a sudden, the books on my Kindle are suddenly buggy. I just bought a new (used) Kindle, a 3rd or 4th generation., not a Touch. I loaded my books onto the Kindle from Calibre, and they open on the Kindle. The problem is that the books keeps jumping back to the 1st page after I skip to another book. I can be halfway through the book, and if I open another collection and then reopen my book, it's right back at the first page. There's a couple other buggy things that could be related. When I transfer books to the Kindle from USB, a lot of times, the books still show up as "new," even after they've been opened. I also can't remove the books from the Kindle directly, only through Calibre. And if I send a book through wirelessly, the Kindle won't receive it. As an FYI: this is happening with books with edited metadata and books downloaded straight from Amazon through USB. I had this problem with my second generation, which is why I switched, but now it's happening again. Is this problem Amazon or Calibre? Is this just the way it is? Any advice would be so appreciated. Elizabeth

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11-04-2015, 12:58 AM	#2
tomsem Grand Sorcerer Posts: 6,671 Karma: 26963509 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	Hmm. Maybe there was a reason the seller was selling the Kindle: it may be defective (or more generously, they sold it without knowing it was defective). That would be the simplest explanation, at any rate. You could try doing a factory reset and see if things work better after that. If that has not been done for awhile, there could be some digital 'lint' that prevents normal operation.

11-04-2015, 01:06 AM	#3
eschwartz Ex-Helpdesk Junkie Posts: 19,421 Karma: 85397180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	Sounds like the device may have hardware damage. That isn't normal at all.

11-04-2015, 05:17 PM	#5
superherolza Junior Member Posts: 2 Karma: 10 Join Date: Oct 2015 Device: Kindle 3	I can get to the Kindle store from my Kindle, and I tried to buy a book off of it to test. The book bought, but I couldn't get it on my Kindle. The message said, unable to download book at this time (or something like that).

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