send to kindle email - error

DumbFounded · 11-13-2012, 11:07 AM

Hi,

I think this is more of an Amazon issue rather than Calibre but still ....

When I try to send .docx , azw3 or mobi (KF8 format) to my kindle touch - using the kindle email address- I always get an error from Amazon.

"The following document, sent at 02:00 PM on Tue, Nov 13, 2012 GMT could not be delivered to the Kindle you specified:
* New Microsoft Word Document.docx" - Then it lists all the compatible formats including .docx ! What am I missing?

I can send .doc or pdf or .mobi but not .docx or azw3 or mobi (new type). I have the newest firmware on the kindle and I also should mention that the azw3 and mobi work fine on the kindle if I transfer by USB.

Any help?

Synamon · 11-13-2012, 01:16 PM

Yes, it's an Amazon issue. AZW3/KF8 isn't yet supported for personal documents. You have to sideload those formats to your Kindle.

DumbFounded · 11-13-2012, 02:04 PM

Thanks for the info. Maybe they we'll have it in the future.

But what about the .docx ? It specifically says it's supported but still doesn't work... Oh well

11-13-2012, 11:07 AM	#1
DumbFounded Junior Member Posts: 2 Karma: 10 Join Date: Nov 2012 Device: Kindle Touch	send to kindle email - error Hi, I think this is more of an Amazon issue rather than Calibre but still .... When I try to send .docx , azw3 or mobi (KF8 format) to my kindle touch - using the kindle email address- I always get an error from Amazon. "The following document, sent at 02:00 PM on Tue, Nov 13, 2012 GMT could not be delivered to the Kindle you specified: * New Microsoft Word Document.docx" - Then it lists all the compatible formats including .docx ! What am I missing? I can send .doc or pdf or .mobi but not .docx or azw3 or mobi (new type). I have the newest firmware on the kindle and I also should mention that the azw3 and mobi work fine on the kindle if I transfer by USB. Any help?

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11-13-2012, 01:16 PM	#2
Synamon Lunatic Posts: 1,691 Karma: 4386372 Join Date: Dec 2011 Location: Land of the Loonie Device: Kindle Paperwhite and Keyboard, Kobo Aura, iPad mini, iPod Touch	Yes, it's an Amazon issue. AZW3/KF8 isn't yet supported for personal documents. You have to sideload those formats to your Kindle.

11-13-2012, 02:04 PM	#3
DumbFounded Junior Member Posts: 2 Karma: 10 Join Date: Nov 2012 Device: Kindle Touch	Thanks for the info. Maybe they we'll have it in the future. But what about the .docx ? It specifically says it's supported but still doesn't work... Oh well

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