Kindle3 password forgotten !

mervpaine · 10-04-2010, 01:31 PM

Hi,

I received my Kindle 3 this morning (I'm french, living in France) and (I have no clue why ...) I've decided to set a password which is asked each time you want to use the Kindle.

The thing is the password I thought was the good one does'nt work. I called Kindle customer services but the only thing they managed to change is my amazon account password ... I've tried a hard reset by holding the power switch for 15seconds but the Kindle keeps on asking a password ...

I have no idea what to do right now ...

So

for

ING !

daffy4u · 10-04-2010, 01:35 PM

Quote:

Originally Posted by mervpaine

Hi,

I received my Kindle 3 this morning (I'm french, living in France) and (I have no clue why ...) I've decided to set a password which is asked each time you want to use the Kindle.

The thing is the password I thought was the good one does'nt work. I called Kindle customer services but the only thing they managed to change is my amazon account password ... I've tried a hard reset by holding the power switch for 15seconds but the Kindle keeps on asking a password ...

I have no idea what to do right now ...

So

for

ING !

Here's some info from the on line help file for Kindle 3:

Quote:

Remember to use the shift button for uppercase letters, and use the Symbol key to insert numbers and other characters. If you cannot remember the password for your Kindle, you can reset your password to regain access. Resetting your password will delete all content on your Kindle and you'll need to register your Kindle again from the Settings screen before downloading items from your Kindle Library on Amazon.com.

To reset your Kindle if you don't have the password:

1. Slide and release the power switch on the top of Kindle to turn on the device or exit sleep mode.
2. Enter "resetmykindle" in the password field and press the enter key on the key pad.
3. Wait several minutes while your Kindle restarts.

Contact us if you continue to experience problems.

desertgrandma · 10-04-2010, 01:38 PM

Welcome to MobileRead, mervpaine.

From you Kindle Users Guide, page 135........

"If you forget your password, try looking at the password hint you entered when you created your password. If you still don’t remember your password, you must call Kindle Customer Service for help with resetting your device. Keep in mind that when you reset your device, you will lose any personal documents, periodicals older than the past seven issues, MP3 files, and Audible files that you have not backed up."

I think the key here is 'resetting your device' not your amazon password.......

mervpaine · 10-04-2010, 01:44 PM

Wow, these are quick answers !
Thanks A LOT guys, I think I'll try daffy4u's reset solution

desertgrandma · 10-04-2010, 01:59 PM

Quote:

Originally Posted by mervpaine

Wow, these are quick answers !
Thanks A LOT guys, I think I'll try daffy4u's reset solution

Thats the best first step........but at least if it doesn't work, you have an option.

Let us know either way.......

mervpaine · 10-04-2010, 03:21 PM

It worked perfectly !
Thanks again !

desertgrandma · 10-04-2010, 03:56 PM

Good for you.........and be sure to give Daffy karma!

susan_cassidy · 04-21-2015, 02:36 PM

Quote:

Originally Posted by tuanvt04

if it is not connected to wifi, data that does not work ?

That sentence doesn't make any sense. Try again.

soulfuldog · 04-21-2015, 03:13 PM

Its a nonsensical reply to a long dead thread from five years ago. Worth ignoring I think!?

eschwartz · 04-21-2015, 04:07 PM

Quote:

Originally Posted by tuanvt04

if it is not connected to wifi, data that does not work ?

See post #2.

Just use the password "resetmykindle" and your Kindle will be reset. Then you can log back into your Amazon account, redownload all your books, set a password if you wish, etc. -- as if the Kindle was new.

10-04-2010, 01:31 PM	#1
mervpaine Junior Member Posts: 4 Karma: 10 Join Date: Oct 2010 Device: Kindle 3	Kindle3 password forgotten ! Hi, I received my Kindle 3 this morning (I'm french, living in France) and (I have no clue why ...) I've decided to set a password which is asked each time you want to use the Kindle. The thing is the password I thought was the good one does'nt work. I called Kindle customer services but the only thing they managed to change is my amazon account password ... I've tried a hard reset by holding the power switch for 15seconds but the Kindle keeps on asking a password ... I have no idea what to do right now ... So for ING !

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10-04-2010, 01:38 PM	#3
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462843 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	Welcome to MobileRead, mervpaine. From you Kindle Users Guide, page 135........ "If you forget your password, try looking at the password hint you entered when you created your password. If you still don’t remember your password, you must call Kindle Customer Service for help with resetting your device. Keep in mind that when you reset your device, you will lose any personal documents, periodicals older than the past seven issues, MP3 files, and Audible files that you have not backed up." I think the key here is 'resetting your device' not your amazon password.......

10-04-2010, 01:44 PM	#4
mervpaine Junior Member Posts: 4 Karma: 10 Join Date: Oct 2010 Device: Kindle 3	Wow, these are quick answers ! Thanks A LOT guys, I think I'll try daffy4u's reset solution

10-04-2010, 03:21 PM	#6
mervpaine Junior Member Posts: 4 Karma: 10 Join Date: Oct 2010 Device: Kindle 3	It worked perfectly ! Thanks again !

10-04-2010, 03:56 PM	#7
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462843 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	Good for you.........and be sure to give Daffy karma!

04-21-2015, 03:13 PM	#9
soulfuldog I ♥ Calibre Posts: 2,073 Karma: 5678911 Join Date: Aug 2011 Location: UK Device: Kindle Oasis, Voyage, Sony PRS-350, Hudl2	Its a nonsensical reply to a long dead thread from five years ago. Worth ignoring I think!?