02-11-2013, 09:51 AM | #16 | |
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02-11-2013, 09:52 AM | #17 |
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Oh great. You're running around doing your Christmas shopping and think "I'll pop into B&N to see what they've got."
You're really going to pay a fee to go in? Really? Graham |
02-11-2013, 09:56 AM | #18 | |
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That is what I do. If I need a Showroom where I need/can touch the product, I buy at one that offers the (touching allowed ) service. Open Box, Floor samples will later have to be sold at a discount because they are now used. I do do research products beforehand at Manufactures (and other sites). |
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02-11-2013, 09:59 AM | #19 | |
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Frankly Chapters browsing experience has suffered now that many walls of the store are simply the tripe I would buy online. Seriously. A thirty foot display of The Hunger Games triology isn't finding me something I didn't know about or adding to my experience much. |
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02-11-2013, 10:26 AM | #20 | |
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And it is obvious that physical browsing experience doesn't compensate for that difference in price which is why the physical shops are in trouble. That is why I added that physical shop should have something that online doesn't. Which set of measures, services or benefits I don't know, but something to attract a buyer that wants to be in a bookshop environment. Charging for browsing is not that measure. Only thing that will do is piss off people. |
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02-11-2013, 10:35 AM | #21 |
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Yeah I would never go into any store I had to pay to enter. That includes Sam's Club btw. I don't pay for the privilege of shopping somewhere.
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02-11-2013, 10:43 AM | #22 |
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If I went into a book store and was told that I would be charged a fee for browsing I would leave and not return. How do bookstores think new author's are discovered by the general public anyway? By browsing, that's how.
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02-11-2013, 11:09 AM | #23 |
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It's a great idea, if the goal is to discourage people from even entering a bookshop.
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02-11-2013, 11:12 AM | #24 |
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Another way is to charge an inflated price for a cup of coffee as an 'entrance fee'. What Wait, they already do !
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02-11-2013, 11:18 AM | #25 | |
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It's obvious that a lot of people are motivated by price. That means someone who is likely to browse in the store, and shop online, will happily bargain-hunt in the process. So let's say you're B&N, and your main competitor is Amazon. B&N's online store has to subsidize 650 very large stores for customers to browse -- and Amazon does not. Since price is a factor, B&N can't charge much more than Amazon without losing sales -- certainly not enough to subsidize the stores. Or, imagine you run an independent bookstore. You can't possibly compete with Amazon's online services, unless you're using another company like B&T for fulfillment -- which means less profit. To put it another way: If stores did drive online sales, B&N would be mopping the floor with Amazon. The reality is that as Bezos realized so long ago, books are close to ideal for online sales. They're relatively small, easy to ship, and most people are fine with reading reviews rather than holding the object in their hands. |
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02-11-2013, 11:19 AM | #26 |
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It is pretty insane, but it's pretty much a harmless delusion. People aren't going to pay to browse. People might pay a cover charge to get into a bar, but they have to really want to go to that bar. I don't think that people are as eager to go to a bookstore as they are to go to the most in-demand nightclubs.
People who walk into a bookstore are potential customers. It is much better to try to find a way to get them to buy books than to drive them away, which is just what charging them to browse will do. Most of us have times where we go to a store, don't find anything we want, and leave. That doesn't mean we might not buy something on our next visit. But if a store charges a fee just to look, that business is going to lose customers. If you assume that people are freeloaders, you're going to drive off potential customers. Even if they are holding an e-reader, it doesn't mean that they might not buy a paper book. If B&N ever does go away, that will open opportunities for independent stores, but those stores have to be able to take advantage of the market. Blaming other businesses and technology doesn't do it. |
02-11-2013, 11:20 AM | #27 |
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There's nothing wrong with browsing - provided you then buy at that store if you like the product. What's being objected to is using the store to examine the goods, and THEN buying the products elsewhere. That's just... wrong.
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02-11-2013, 11:24 AM | #28 | ||
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The store has to pay rent, it has a lot of employees, it needs liability insurance, it has lots of overhead. Amazon basically needs servers and a few warehouses, and it's infamously demanding on its warehouse staffers. And if they don't have the book in their warehouse, they can usually get it shipped directly from distributors like Baker & Taylor, in a process that's invisible to the buyer. As so often happens, people underestimate how much it actually costs to run a business. Quote:
It doesn't seem to have changed the fundamental dynamic of the shift to online sales. |
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02-11-2013, 11:30 AM | #29 |
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They can do whatever they want, but I'll never pay to browse, nor will I feel obligated to buy anything if I do browse. Imagine this happening across the retail spectrum -- pay to be accosted by car salesmen, pay an entry fee to buy groceries? How about an entry fee for Best Buy so I can compare a Nook to a Paperwhite?
What a stupid idea. |
02-11-2013, 11:37 AM | #30 |
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I always thought that shops existed to bring in a customer. Never thought it can be used other way round.
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