Help with Pocket edge and Manual Update - Page 2

UrzaMightstone · 10-04-2011, 03:22 PM

Hello, and thank you for your reply

I tried both downloads under pocket edge...the only one i did not try is the user-made one that i decided not to- i want a stock version running for now if possible, and the beta should work on its own...or so i hope.

Gunnerp245 · 10-04-2011, 03:28 PM

Quote:

Originally Posted by UrzaMightstone

...They should pull this from the market- the people here do an adequate job at customer support, while also offer development...

You do realize that entourage is no longer in business having closed in May 2011. The units being sold by Woot! are units acquried afterwards.

UrzaMightstone · 10-04-2011, 03:38 PM

Hello, and thank you as well for your reply.

I am well aware that Entourage has "left the building" as they say- that is precicely why i am here, at a forum that is not affiliated, nor sponsored by them.

In regards to my failure to update this device, i report again taht 12th attempt have failed. Now, only solution is to try the user-moded version, although i am pretty sure that will fail as well. Hope this does not brick teh device...i do need it after all for my studies. I hoped to get the Edge version, but teh pocket was the only one available. Still, i plan to use this as it is suppossed to be used. IF, that is, i manage to make it work teh way it was suppossed to, i.e. with optimum (as possible) performance and a more recent android build.

Again, if any Advanced user/modder reads this, consider my case if possible. If anything, teh solution can be used by everyone else who is suffering from teh same failing updates.

Thanks in advance,
My Best Regards

UrzaMightstone · 10-04-2011, 04:55 PM

After 14 attempts, and numerous visits here, it finally worked...i did nothing different, i just repeated teh steps just like before but for some reason it worked.

Thank you again everyone- now i can finally use this device!

obsessed2 · 10-04-2011, 04:59 PM

It can be frustrating although I'm not always sure why. All of the update files I link to in my Resource Sticky are from other threads from forum members who have successfully upgraded so they are tried and tested. However, you aren't the only one who has faced the frustration. Glad to hear it works. Enjoy.

Edward_R · 10-04-2011, 05:02 PM

Quote:

Originally Posted by UrzaMightstone

After 14 attempts, and numerous visits here, it finally worked...i did nothing different, i just repeated teh steps just like before but for some reason it worked.

Thank you again everyone- now i can finally use this device!

Congrats! Sometimes you just have to keep trying.

UrzaMightstone · 10-04-2011, 05:17 PM

Thank you again everyone!!!

I already managed to isntall the amazon market and i am enjoying the 2.2 firmware thus far:-)

glow · 10-04-2011, 05:24 PM

Quote:

Originally Posted by UrzaMightstone

Thank you again everyone!!!

I already managed to isntall the amazon market and i am enjoying the 2.2 firmware thus far:-)

Congrats, enjoy!

ivanjt · 10-04-2011, 06:22 PM

One of the problems is with the holding down of the buttons. In some cases if you relax a little one of the buttons looses contact for an instant and the software reads that as a release of the button and boots as normal.

This problem appears on only some units due to tolerances in the components and does not matter in normal usage - only when updating.

casantia · 10-05-2011, 12:05 AM

I'm having the same issue, saw those colored lines and have been trying for 2 days to get it to update. I'll be following this thread closely. I was able to upgrade 3 Edges successfully (whole fam has them!) but this last one is the black sheep. Thanks everyone for posting suggestions!

Gunnerp245 · 10-05-2011, 04:48 AM

Quote:

Originally Posted by obsessed2

It can be frustrating although I'm not always sure why. All of the update files I link to in my Resource Sticky are from other threads from forum members who have successfully upgraded so they are tried and tested. However, you aren't the only one who has faced the frustration. Glad to hear it works. Enjoy.

@obsessed2
It might be beneficial if we could determine the Dingo version e.g. 1.6, 1.8, 1.13 etc when people have trouble. The beta was released after 1.10 EE and 1.13 PE. Could be the beta is expecting a particular file to be in a specfic area.

obsessed2 · 10-05-2011, 07:40 AM

Quote:

Originally Posted by Gunnerp245

@obsessed2
It might be beneficial if we could determine the Dingo version e.g. 1.6, 1.8, 1.13 etc when people have trouble. The beta was released after 1.10 EE and 1.13 PE. Could be the beta is expecting a particular file to be in a specfic area.

We could and that is a good idea. I have two PEs, one was running the original Dingo 1.13 and the other I updated to Dingo 1.6 and I was able to update both with no problem using the Over the Air update. However, maybe it might be better to update to Dingo 1.6 before attempting the Ermine upgrade.

casantia · 10-05-2011, 11:01 PM

My Ermine update is now running, after 2 days of failed attempts and not really knowing what I was doing. Not sure what did the trick, but I did a factory reset, downloaded the file again and renamed without the .zip extension, then used 2 fingers on top of 2 fingers to make sure I held the keys down securely, and Bingo! I am one happy mama!

obsessed2 · 10-06-2011, 08:42 AM

Quote:

Originally Posted by casantia

My Ermine update is now running, after 2 days of failed attempts and not really knowing what I was doing. Not sure what did the trick, but I did a factory reset, downloaded the file again and renamed without the .zip extension, then used 2 fingers on top of 2 fingers to make sure I held the keys down securely, and Bingo! I am one happy mama!

Hip Hip Hooray. I wonder if the Factory reset helped

Most likely users may have problems because the update file is so large that even the slightest disruption or one corrupt file could render it unusable even though the zip file passes all cyclic redundancy error checks. I think you hit on the right solution however, sometimes you need to walk away from it, come back fresh and start from scratch. Glad to hear you got it working.

evewea · 10-08-2011, 10:37 AM

I understand your frustrations....I was about to give it all up also. Then I tried one last time...I downloaded the update file to a micro sd card...checked to see it was actually on the sd card....then I began the process of inserting the sd card into an "off" pocketedge...turned it on while holding down those 2 buttons ....but, just long enough for the "edge" to begin booting up....and then let it go.....(I did not hold for very long at all... maybe a few seconds ) and a miracle happened. The "edge" proceeded to continue the booting up and then there it was.....installed. I can't tell you how many times I tried it while holding those 2 buttons down for a long, long time with nothing happening.
I'm now enjoying using the pocketedge...........Good luck!

10-04-2011, 04:59 PM	#20
obsessed2 Wizard Posts: 1,041 Karma: 4694121 Join Date: Apr 2011 Location: Virginia Device: Pocket Edge X 2 , Edge, gTab, Kindle Fire, Nextbook 7S	It can be frustrating although I'm not always sure why. All of the update files I link to in my Resource Sticky are from other threads from forum members who have successfully upgraded so they are tried and tested. However, you aren't the only one who has faced the frustration. Glad to hear it works. Enjoy. Last edited by obsessed2; 10-04-2011 at 05:19 PM.

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10-04-2011, 03:22 PM	#16
UrzaMightstone Member Posts: 11 Karma: 10 Join Date: Oct 2011 Device: Entourage Pocket edge	Hello, and thank you for your reply I tried both downloads under pocket edge...the only one i did not try is the user-made one that i decided not to- i want a stock version running for now if possible, and the beta should work on its own...or so i hope.

10-04-2011, 03:38 PM	#18
UrzaMightstone Member Posts: 11 Karma: 10 Join Date: Oct 2011 Device: Entourage Pocket edge	Hello, and thank you as well for your reply. I am well aware that Entourage has "left the building" as they say- that is precicely why i am here, at a forum that is not affiliated, nor sponsored by them. In regards to my failure to update this device, i report again taht 12th attempt have failed. Now, only solution is to try the user-moded version, although i am pretty sure that will fail as well. Hope this does not brick teh device...i do need it after all for my studies. I hoped to get the Edge version, but teh pocket was the only one available. Still, i plan to use this as it is suppossed to be used. IF, that is, i manage to make it work teh way it was suppossed to, i.e. with optimum (as possible) performance and a more recent android build. Again, if any Advanced user/modder reads this, consider my case if possible. If anything, teh solution can be used by everyone else who is suffering from teh same failing updates. Thanks in advance, My Best Regards

10-04-2011, 04:55 PM	#19
UrzaMightstone Member Posts: 11 Karma: 10 Join Date: Oct 2011 Device: Entourage Pocket edge	After 14 attempts, and numerous visits here, it finally worked...i did nothing different, i just repeated teh steps just like before but for some reason it worked. Thank you again everyone- now i can finally use this device!

10-04-2011, 05:17 PM	#22
UrzaMightstone Member Posts: 11 Karma: 10 Join Date: Oct 2011 Device: Entourage Pocket edge	Thank you again everyone!!! I already managed to isntall the amazon market and i am enjoying the 2.2 firmware thus far:-)

10-04-2011, 06:22 PM	#24
ivanjt Guru Posts: 858 Karma: 1027478 Join Date: Aug 2010 Location: South of France Device: kindle dx; eDGe	One of the problems is with the holding down of the buttons. In some cases if you relax a little one of the buttons looses contact for an instant and the software reads that as a release of the button and boots as normal. This problem appears on only some units due to tolerances in the components and does not matter in normal usage - only when updating.

10-05-2011, 12:05 AM	#25
casantia Junior Member Posts: 4 Karma: 10 Join Date: Sep 2011 Device: entourage pocket edge	I'm having the same issue, saw those colored lines and have been trying for 2 days to get it to update. I'll be following this thread closely. I was able to upgrade 3 Edges successfully (whole fam has them!) but this last one is the black sheep. Thanks everyone for posting suggestions!

10-05-2011, 11:01 PM	#28
casantia Junior Member Posts: 4 Karma: 10 Join Date: Sep 2011 Device: entourage pocket edge	My Ermine update is now running, after 2 days of failed attempts and not really knowing what I was doing. Not sure what did the trick, but I did a factory reset, downloaded the file again and renamed without the .zip extension, then used 2 fingers on top of 2 fingers to make sure I held the keys down securely, and Bingo! I am one happy mama!

10-08-2011, 10:37 AM	#30
evewea Junior Member Posts: 3 Karma: 10 Join Date: Sep 2011 Location: Florida, USA Device: entourage pocket EDGE	I understand your frustrations....I was about to give it all up also. Then I tried one last time...I downloaded the update file to a micro sd card...checked to see it was actually on the sd card....then I began the process of inserting the sd card into an "off" pocketedge...turned it on while holding down those 2 buttons ....but, just long enough for the "edge" to begin booting up....and then let it go.....(I did not hold for very long at all... maybe a few seconds ) and a miracle happened. The "edge" proceeded to continue the booting up and then there it was.....installed. I can't tell you how many times I tried it while holding those 2 buttons down for a long, long time with nothing happening. I'm now enjoying using the pocketedge...........Good luck!

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