Libra 2 Libra 2 won't reset

[michaelbeecham]

Hey all,

I added a book to my Kobo today from Calibre (something I've done many times before), but for some reason it's has frozen on the home screen. I've tried resetting it via pressing a page turn button and the power button. I've tried this not plugged into a computer, AJD plugged in, but nothing changes.

What else can I try?

Many thanks.

[Karellen]

Have you tried holding down the Power button for 10 seconds?
Should cause the screen to clear, then 3 dots appear.

I wasn't aware of the page turn/power button method.

[michaelbeecham]

Originally Posted by Karellen

Have you tried holding down the Power button for 10 seconds?
Should cause the screen to clear, then 3 dots appear.

I wasn't aware of the page turn/power button method.

Yeah, tried that. When I plug it into the computer, it won't even mount. Nothing I do seems to be changing anything. It also had a fairly full battery, I think.

Is it bricked?

[Karellen]

Ok. Then I am out of ideas. Maybe other, more experienced members might have better suggestions.

[DNSB]

If your Libra 2 is frozen, hold the power button down for 30 seconds and then release the power button for 5 or so seconds and then press it again.

Please note that if you are trying the manual factory reset, you need to power off your Libra 2 and charge it for 1+ hours. Leave it plugged in, press and hold a page button and then press and hold the power button for up to 30 seconds until the resetting screen shows.

[michaelbeecham]

Originally Posted by DNSB

If your Libra 2 is frozen, hold the power button down for 30 seconds and then release the power button for 5 or so seconds and then press it again.

Please note that if you are trying the manual factory reset, you need to power off your Libra 2 and charge it for 1+ hours. Leave it plugged in, press and hold a page button and then press and hold the power button for up to 30 seconds until the resetting screen shows.

Thanks for this. Unfortunately nothing I am trying is doing anything. It's a new day for me, and I left the Kobo in the charger overnight. Nothing changes.

I can't power it off (unless you mean let the battery drain out?), I can't mount it to my Mac, holding the power button does nothing, holding the power button + page turn button does nothing.

I wonder if it's bricked, somehow?

I did switch the wifi on yesterday and it had an update to do. Everything seemed fine after the update, but now this...

[PeterT]

Remember that just because there is stuff on the screen it does not mean that the battery has power.

Have you tried a different USB cable and / or charger?

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