09-20-2024, 02:56 AM | #1 |
Enthusiast
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Join Date: Sep 2010
Device: kindle
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New Win11 laptop can't see my Kindle
Just bought a new Acer laptop with win 11 & it can't see my kindle.
I've had Kindles for years & have never had a problem with any PC being able to see them by just plugging a USB cable into them. Not now however & some of the suggestions on Google are just ridiculous. Any ideas? Larry |
09-20-2024, 03:13 AM | #2 |
The Grand Mouse 高貴的老鼠
Posts: 72,341
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Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Voyage
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Try a different cable and/or a different USB port?
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09-20-2024, 03:16 AM | #3 |
Enthusiast
Posts: 37
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Join Date: Sep 2010
Device: kindle
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Yes I've tried that.
Funnily enough it my pc also doesn't see my android tablet!! |
09-20-2024, 04:32 AM | #4 |
The Grand Mouse 高貴的老鼠
Posts: 72,341
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Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Voyage
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That rather sounds like either a hardware fault, or something in the system software is blocking access to the USB ports. Hopefully someone with better Windows knowledge will be along shortly.
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09-20-2024, 02:34 PM | #5 |
Wizard
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Location: Cape Canaveral
Device: Kindle Scribe
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New Kindles and Android use MTP. Maybe have your MTP drivers checked?
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09-20-2024, 02:40 PM | #6 |
Resident Curmudgeon
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Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Which Kindle do you have?
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09-20-2024, 02:51 PM | #7 | |
Grand Sorcerer
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Quote:
But only Scribe is using MTP currently. This is something else. Last edited by tomsem; 09-20-2024 at 02:54 PM. |
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09-20-2024, 03:03 PM | #8 |
Resident Curmudgeon
Posts: 76,139
Karma: 134368292
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Are you using a USB-C port or a USB-A port to try to connect your Kindle?
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