Editor stopped working (v7.13)

lMonk · 07-09-2024, 03:03 AM

The book editor suddenly stopped working. when opening the editor I get a black window. Other parts - the 2 use: manager and viewer - behave as usual.

haven't opened the editor in a few weeks so I'm not sure when it exactly this happened.

theducks · 07-09-2024, 05:33 AM

Define STOPPED better.
On what OS.
Is there an icon (still) in the tool tray? What does the header of the window show, eg (not Responding)

Video drivers are a common cause of a Frozen video.
Anti-malware blocking the 'worker' (or the request for permission is off screen)
Have you tried using the Editor with a different book (the book may have a weird corruption or DRM)

lMonk · 07-09-2024, 06:40 AM

OS: Windows 11.

The editor's window remains open until I close it manually. There is a taskabar icon and an on-hover preview (of a black window).
I tried multiple books - it's the same for all of them.

kovidgoyal · 07-09-2024, 09:08 AM

THis will be an issue with your GPU drivers update them or if they were recently updated roll back the update. Or try turning off hardware acceleration in as described here: https://doc.qt.io/qt-6/qtwebengine-debugging.html

lMonk · 07-09-2024, 01:28 PM

You might think that page's explanation is clear, but it's not for me. How do I use [--disable-gpu]? just trying the run the editor with ebook-edit.exe --webEngineArgs --disable-gpu doesn't work.

Also, after some clicking around the black windows, I realized all the elements are present: clicking on the general top-left area open the dropdown menu; I can copy html from the general area of the text editor, and so on... It's just that everything is black.

kovidgoyal · 07-10-2024, 12:09 AM

set the environment variable as explained on that page.

lMonk · 07-20-2024, 04:07 AM

The latest update for AMD gpu v24.7.1 fixed the issue

07-09-2024, 03:03 AM	#1
lMonk Junior Member Posts: 4 Karma: 10 Join Date: Jul 2024 Device: PC	Editor stopped working (v7.13) The book editor suddenly stopped working. when opening the editor I get a black window. Other parts - the 2 use: manager and viewer - behave as usual. haven't opened the editor in a few weeks so I'm not sure when it exactly this happened.

07-09-2024, 06:40 AM	#3
lMonk Junior Member Posts: 4 Karma: 10 Join Date: Jul 2024 Device: PC	OS: Windows 11. The editor's window remains open until I close it manually. There is a taskabar icon and an on-hover preview (of a black window). I tried multiple books - it's the same for all of them. Attached Thumbnails Last edited by pdurrant; 07-09-2024 at 08:26 AM.

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07-09-2024, 05:33 AM	#2
theducks Well trained by Cats Posts: 30,452 Karma: 58055868 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Define STOPPED better. On what OS. Is there an icon (still) in the tool tray? What does the header of the window show, eg (not Responding) Video drivers are a common cause of a Frozen video. Anti-malware blocking the 'worker' (or the request for permission is off screen) Have you tried using the Editor with a different book (the book may have a weird corruption or DRM)

07-09-2024, 09:08 AM	#4
kovidgoyal creator of calibre Posts: 44,565 Karma: 24495948 Join Date: Oct 2006 Location: Mumbai, India Device: Various	THis will be an issue with your GPU drivers update them or if they were recently updated roll back the update. Or try turning off hardware acceleration in as described here: https://doc.qt.io/qt-6/qtwebengine-debugging.html

07-09-2024, 01:28 PM	#5
lMonk Junior Member Posts: 4 Karma: 10 Join Date: Jul 2024 Device: PC	You might think that page's explanation is clear, but it's not for me. How do I use [--disable-gpu]? just trying the run the editor with ebook-edit.exe --webEngineArgs --disable-gpu doesn't work. Also, after some clicking around the black windows, I realized all the elements are present: clicking on the general top-left area open the dropdown menu; I can copy html from the general area of the text editor, and so on... It's just that everything is black.

07-10-2024, 12:09 AM	#6
kovidgoyal creator of calibre Posts: 44,565 Karma: 24495948 Join Date: Oct 2006 Location: Mumbai, India Device: Various	set the environment variable as explained on that page.

07-20-2024, 04:07 AM	#7
lMonk Junior Member Posts: 4 Karma: 10 Join Date: Jul 2024 Device: PC	The latest update for AMD gpu v24.7.1 fixed the issue