Thread: Kobo Libra Colour (White) is experiencing delays
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Old 05-01-2024, 06:26 PM   #11
Cootey
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Join Date: Apr 2017
Device: Kobo Mini, Clara HD, Elipsa; Kindle Paperwhite 3 & 4; iOS eReader apps
Quote:
Originally Posted by Pjama View Post
Good grief, that’s awful. I ordered the same one from the US Kobo store about 20 minutes after it was announced on Apr 10 and it turned up on Apr 29.

I was watching it stuck on processing for what seemed like forever. Eventually I contacted them over chat as nothing had happened by last Thursday and at midnight on Friday, it finally moved to Boise ID, where it stayed the weekend. I don’t know if my chat made any difference, but I was getting fed up watching people on Reddit who ordered it later than I did getting it before me.

Congrats on getting yours!!

I ordered mine many hours after it was announced, very late that night. That could amount to thousands of orders between our two orders. But I’ll try contacting CS. Worth a shot. Thanks.
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