Cannot ping or connect to outside network

[ananchovy]

I can't access the outer internet anymore. A factory reset from the settings menu triggered this.

A factory reset by holding the power button and page button does not fix this.

I'm stumped. Any help would be appreciated. My device is a Kobo Libra 2.

I can ssh, but ping hangs:

[admin@io root]# ping google.com
PING google.com (142.250.179.174): 56 data bytes
^C
--- google.com ping statistics ---
11 packets transmitted, 0 packets received, 100% packet loss

[DNSB]

Originally Posted by ananchovy

I can't access the outer internet anymore. A factory reset from the settings menu triggered this.

A factory reset by holding the power button and page button does not fix this.

I'm stumped. Any help would be appreciated. My device is a Kobo Libra 2.

I can ssh, but ping hangs:

[admin@io root]# ping google.com
PING google.com (142.250.179.174): 56 data bytes
^C
--- google.com ping statistics ---
11 packets transmitted, 0 packets received, 100% packet loss

It looks as if connecting inside your local network works and getting DNS responses works so the network hardware is working. The DNS is likely from your local router. Is your Libra 2 getting a gateway/default route from the DHCP server?

What do you see when you run 'ifconfig' and 'ip route | grep default'?

[root@kobo ~]# ifconfig
eth0      Link encap:Ethernet  HWaddr 58:B0:D4:45:61:53
          inet addr:10.0.0.39  Bcast:10.0.0.255  Mask:255.255.255.0
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:6377 errors:0 dropped:944 overruns:0 frame:0
          TX packets:2171 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:10934714 (10.4 MiB)  TX bytes:280163 (273.5 KiB)

[root@kobo ~]# ip route | grep default
default via 10.0.0.1 dev eth0  metric 302
[root@kobo ~]#

[ananchovy]

Thanks David,

Here is the output, looks the same as yours.

root@192.168.1.146's password:
[admin@io root]# ifconfig
wlan0 Link encap:Ethernet HWaddr 58:...:E9
inet addr:192.168.1.146 Bcast:192.168.1.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:66 errors:0 dropped:2 overruns:0 frame:0
TX packets:48 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:10968 (10.7 KiB) TX bytes:6685 (6.5 KiB)

[admin@io root]# ip route | grep default
default via 192.168.1.1 dev wlan0 metric 305
[admin@io root]#

I have also tried to insert google's dns servers as a failed attempt.

[admin@io root]# cat /etc/resolv.conf
# Generated by dhcpcd from wlan0
# /etc/resolv.conf.head can replace this line
domain home
nameserver 8.8.8.8
nameserver 8.8.4.4
# /etc/resolv.conf.tail can replace this line
[admin@io root]#

[DNSB]

Given that 192.168.1.1 is likely your router, I would suggest that the issue is there. Since your configuration shows that you are using external to your network DNS and it is working since your first post shows that your Kobo was able to resolve google.com to 142.250.179.174.

Probably the first thing you tried but have you restarted both the router and your Kobo?