06-10-2018, 07:37 AM | #1 | |
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[SOLVED]Onyx Boox Note bootloop problem
Update - Booxtor helped me solve the problem and he also told me right steps how to access recovery:
Quote:
Below is the original problem if someone ends up in the same situation. Spoiler:
Last edited by Jon2555; 06-18-2018 at 10:38 AM. Reason: Problem solved |
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06-10-2018, 04:55 PM | #2 |
Booxtor
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Hi,
I saw your message to our support. I just could not reply immediately, since I had to figure out solution first. here you can download latest update file (upx) for Note http://ereader.store/DATA/Note/update.upx If installation of the update from recovery menu does not work don't worry, I am preparing a recovery package for you. Sorry I could not reply earlier - too many inquiries to process at the moment. Your recovery package should be ready tomorrow. Just a question. I recovery mode did you try to reset to the factory settings? |
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06-11-2018, 07:25 AM | #3 |
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Thank you for reply.
And sorry for being impatient, I would wait if I only had recived any kind of response. Tried to flash but again, I got wrong signature error. That's the case for every version I found(there are four of them). But I have problem entering recovery. Generaly speaking, It's behaving very strangly. One time I enter recovery with no hassle at all but another time it seems impossible doing so despite trying every possible button/usb/splash image combination. I noticed that lenght of time when purple light is on greatly varies and that it shows up only if usb cable is inserted. Could you tell me the right procedure? I did erase data/cache in the end but it didn't help because I made changes in system partition. EDIT: I've got reply from sales office with link to the newest rom version but it turned out(entered recovey at last) that's also not correct firmware version, neither it is the one you sent me(wrong signature error in both cases). Last edited by Jon2555; 06-15-2018 at 07:22 AM. |
06-18-2018, 08:24 AM | #4 |
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Problem solved thanks to Booxtor. Updating OP.
Last edited by Jon2555; 06-18-2018 at 08:37 AM. |
07-19-2018, 11:30 PM | #5 |
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07-19-2018, 11:45 PM | #6 | |
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Hi Booxtor, I have the same problem as Jon. Could you please tell me how did you help him to solve the problem?
Quote:
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07-20-2018, 05:41 AM | #7 | |
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Quote:
I've noticed your upx is about 387 mb and the one dowloaded from Onyx International is about 567 mb (v.1.9). If your file is the last update, why have they different dimension? Last edited by cicabum; 07-20-2018 at 05:46 AM. |
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07-23-2018, 05:12 PM | #8 |
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Cicabum, it is v1.8.3. of firmware which was the latest version at the time.
Last edited by Jon2555; 07-23-2018 at 05:16 PM. |
07-24-2018, 08:01 AM | #9 |
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Are your sure? About 2 weeks ago I've installed the version 1.9 by OTA
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07-24-2018, 02:33 PM | #10 |
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I think you misunderstood me-the firmware from the link Booxtor posted is v1.8.3. He also said somewhere else that he will update modified version of newest firmvare(1.9.0) on ereader.store server but as I know we're still wating for it.
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10-19-2018, 04:15 AM | #11 |
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Device: Onyx Boox Note 10.3
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My Onyx Boox 10.3 has boot loop either
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