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Old 03-09-2024, 11:15 PM   #21
haertig
Wizard
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I would download and burn a Linux Live-CD (or thumbdrive) and boot from that rather than Windows on your SSD. Try your Kindle when booted into Linux this way (there is no installation, so nothing is changed on your HDD/SSD). If your computer is new enough to be able to boot from a USB3 thumbdrive, that will be much faster than booting from a CD (actually a DVD these days).

Even before booting into Linux, you can run "memtest86" from the boot menu to test your RAM (many different options for memtest are available, and testing can run from a few minutes to many hours depending on how thoroughly you chose to test).

Here's a good Linux distro to do your testing with, should you decide to pursue this path (it's also a good distro to explore Linux with):

https://mxlinux.org/

At the very least, you should be able to determine if you're dealing with a software or a hardware issue. Basic answer is, "If both Linux and Windows don't work with your Kindle, it's likely your issue is hardware (or your Kindle itself, or the cable you're using to connect your Kindle). If Linux works but Windows doesn't, it's most likely a software problem in Windows (typically a driver, or the Windows OS itself)."
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