Unfortunately, this happened to me last night. Saturday we left out of state to spend time with the family over the holidays. I did not connect the Oasis to any wifi while out of state. I used my Kindle Oasis on Sunday night in the hotel without issue. We returned home yesterday morning and when I went to read at night discovered that:
1) All my sideloaded books using Calibre were removed
2) All my downloaded Amazon books were removed
3) All my book progress appears to be reset (Kindle books I have read now show up as unread)
Amazon support did not really care and did not have any solutions to offer. I will be moving to a different e-reader - this is wholly unacceptable.
|