Thread: K3 USB problem
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Old 05-13-2016, 09:44 AM   #9
Cinisajoy
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Join Date: Jul 2015
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Device: K4, K5, fire, kobo, galaxy
Quote:
Originally Posted by bogfrog View Post
Thanks but "I've tried Windows and Mac machines and a whole variety of cables but nothing shows up."
When you say a whole variety of cables, how many and where did you get them?
I have both charge only and data cables.
Have you tried a different usb port on the computer?
Which way are you plugging into the computer?
Do you have access to a second device and/or a second computer?
Try this, plug the cable into the computer, then into your kindle.
Give the computer 30 seconds. Then unplug and replug the kindle.
Also is the kindle asleep or awake?

If all this fails, take it to a repair shop.
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