Quote:
Originally Posted by Catlady
Oh, for me it's been back to the "improved" design for a couple of months; now it seems the new design is creeping to search page results and the rest of Audible as well. It's annoying and frustrating. I've complained via e-mail several times, gotten only boilerplate or no responses. I hate it, especially losing the hovering. Also, the text is harder to read with the white space--I don''t know if it's an illusion, but the font seems lighter and less readable. Awful.
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I've found that very few companies are willing to admit that a design stinks after doing a major re-write. I've also found that in general, complaint emails are rarely read and never by someone who has any say. For the most part, the big thing that causes a re-think is a drop in sales.
I will say that the current wish list design doesn't bother me all that much but I have two major ways I use the wish list. First, to get the next book in a series and second to scan to see if any of the books are on sale. I'm a lot more bothered by aspects of the audible app than I am with the web page. I've had pretty much the same level of non response when I complain about that as you have with the wish list. It is frustrating at times.