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Try using the MrPI package installer to re-install the hotfix package.
Both of you:
What device? (first six characters of the serial number).
Which KUAL? The Booklet or the Document?
Link to the directions you followed to jail break the device.
Any deviations you made from the directions.
Has KUAL and MrPI **ever** worked since you jail broke the device?
Technical questions require the technical context of the problem.
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