Thread: Audible Change in Terms for Returns
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Old 10-15-2022, 10:01 PM   #5
tubemonkey
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Quote:
Originally Posted by issybird View Post
What it says is that their policy is now “once we’ve got your money, you’re not getting it back.” Refunding credits costs them nothing; moreover, the credit still has to be used within a certain timeframe.
Nailed it!

Once companies start getting really large customer bases, their policies regarding refunds, exchanges, shipping, subscriptions, free credits, etc start getting more restrictive. After all, you're locked into their ecosystem, so where else are you gonna go?
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